Eccleston Square Hotel unveils major tech upgrade

730 565 Hamish Kilburn
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Eccleston Square Hotel unveils major tech upgrade

Known widely for being one of the most technologically advanced luxury boutique hotels in the world, Eccleston Square Hotel London becomes even smarter following its recent tech renovation… 

Eccleston Square Hotel London, which was  the setting for a unique Hotel Designs hotel review carried out by tech expert Jason Bradbury, has unveiled its latest technology upgrade, complete with Artificial intelligence and the 3D television.

Olivia Byrne, Company Director of Eccleston Square Hotel, sophisticatedly integrated a number intelligent, and A.I. cloud-based technology systems. Her smart strategy to automate as much of the business as possible saw her investing in more sophisticated systems based on modern technologies and machine learning. Why? Says Byrne, “Artificial intelligence and the integration of technology, done well, saves time so that energies can be spent on the guest experience rather than dealing with manual work behind a computer.”

Using a unique combination of A.I. and cloud-based technologies including MEWS, ATOMIZE, AIRWAVE and 4K Google Chromecast for screen mirroring – the hotel offers a very slick, A.I. incorporated solution for guest information, entertainment and property management. It is one of the first hotels in the world to exclusively provide 4K TV content to all guests, with the technology for everyone to enjoy their own personalised content like Netflix and YouTube – offering a continuation of the tech luxuries and conveniences guests enjoy at home. Eccleston Square Hotel is also the first hotel to exclusively use Sonos Beam soundbars in all the guest rooms offering the ultimate in sound quality.

Guests control their rooms using VDA’s Vitrum glassware collection. The touch-sensitive keypads have etched icons for each room function and are totally intuitive to use. Interfaces with the hotel’s building management systems mean that hotel staff can automatically set the rooms to a dormant mode, whereby unnecessary items are switched off and the heating/cooling turned down when the room is vacant to save energy. Digital convenience is everywhere. UK, US and European power sockets are provided within the rooms. Portable players, iPads, iPhones and PC’s can be easily charged or connected to the room TV via in-wall docking points. Thought has even been given to providing charging points on either side of the bed; these remain active even when the guest leaves the room and when other systems are switched off. A complimentary mobile smartphone provides unlimited free calls to British and international mobile and landline numbers – a great bonus for UK inbound guests. The smartphone also features an in-built concierge and butler service for hassle-free room service and requests for assistance. To be used both inside and outside the hotel, it also offers 4G for unlimited and complimentary browsing, plus handy shortcuts to recommended shopping, dining and transport links. Rooms also feature UK, European and US power sockets – and if that isn’t enough, there is always a handy supply of free-to-borrow adapters and chargers. Wi-Fi in the hotel is super-fast and complimentary.

Eccleston Square Hotel is the epitome of affordable luxury. To add to the comfort of the guest, every bedroom offers the ‘world’s best beds’ sourced from the acclaimed Swedish manufacturers, Hästens, which are handcrafted electronically adjustable beds are gift wrapped in the finest Italian sheeting and luxury non-allergenic bedding.

Guests can also enjoy a ready supply of complimentary Nespresso coffee, freshly made pots of tea, and drinking water – and those who book directly also enjoy a daily re-stocked free mini bar. Eccleston Square Hotel’s media lounge is ideal for meetings and events, it boasts an impressive (and huge) Media Wall. Super high-speed Wi-Fi and modern technology allows for the screen to be used for presentations as well as private cinema screenings. When not in use for business, guests like to watch their favourite 3D television and sporting events and films in cinematic glory.

Something particularly unique to Eccleston Square hotel is that guests may use the incredible private residential gardens which offer a calm, botanical oasis away from the prying eyes and stimulation of this capital city. The beautiful mature gardens feature a variety of picnicking spots, a tennis court and lots of dappled shade, it’s little wonder the BBC recently declared them as one of the best kept garden squares in London.

Some of the hi-tech treats include:

• 4K Smart TVs
• Complimentary smart phone with free regional and international phone calls and data
• Superfast Wi-Fi
• International power sockets
• Smart Glass walls
• Hästens electronically adjustable beds
• Automatic front door
• Screen mirroring
• Sonos Beam soundbars
• VDA Vitrum glass touch sensitive control keypads
• A.I chatbots
• Integrated Cloud Based Hotel PMS
• Smart automated revenue management system

Main image credit: Eccleston Square Hotel London

Hamish Kilburn / 18.07.2019

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