In the HIX seat: is London still a design & hospitality hub?

Profile image of Joel Butler, Co-founder of HIX
730 565 Hamish Kilburn
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In the HIX seat: is London still a design & hospitality hub?

London is the theme of Joel Butler’s second column for Hotel Designs, as we ask the co-founder of HIX Event to use pedal power to explore the current hospitality and design scene in the big city…

“Maybe it’s because I’m a Londoner, that I love London town!” The theme of this article takes me back to my roots, and should therefore, in theory at least, should be a relatively straight-forward piece to write about.

Profile image of Joel Butler, Co-founder of HIX

I was born in West London, and I have lived in the East End for 20 years. My work places have zig zagged across town throughout this time. And yet, I feel completely in the deep end writing about the capital at time when the city doesn’t feel like itself – but it is arguably more important to write about it now than it was pre-Covid.

“London is Europe’s beating heart of hospitality and design because…” A wave of hackneyed words envelope my mind: “diversity, history, innovation, fast-paced, energy and culture.” I realise that as valid as these words may be, they’re already very much accepted by everyone within our industry. I strike a line through these cliches as I think of the wonderfully quotable yet horribly over-used Samuel Pepys’ line: ‘A man who is bored of London…something something something” – I vow to not use this Pepys quote in the article.  

Following Lockdown 2.0, and as we drift into the uncharted territories of Tier 3, we are in an extended lockdown that doesn’t feel quite like the first one. There’s now light at the end of the tunnel yet the days seem colder and darker than the first time around. In short, there’s not much hospitality in London to write about so I get on my bike to look for it.

London is a collection of villages: lots of neighbourhoods connected – even the city’s square mile is a village. I set off from my East End village of Leyton and hit the canal, graffitied walls overlooking water make for a huge, damp art gallery that delights and challenges at once. Through Victoria Park and Bethnal Green and there’s no hospitality design to write about because it’s all essentially (or ‘non-essentially’) closed, independent cafes: closed, local pubs: closed. I speed into Old Street and hospitality offerings become lifestyle and boutique, but the doors are locked for now.

“It’s a Tour de Hospitality but I’m the only one racing.” – Joel Butler, Co-founder, HIX Event.

My route zooms past me at speed, Clerkenwell to Midtown, across the bridge to Waterloo, Southwark and into the city. I can’t help but notice the hotels that I pass. It’s a Tour de Hospitality but I’m the only one racing. The Zetter, The Hoxton Holborn, Rosewood London, ME London, crossing the bridge is like a low-budget zombie film where you might glimpse the odd bus or taxi ruining the idea of the apocalypse. Down into Lower Marsh and past the Ruby Lucy, The Hoxton Southwark, The Mondrian, Citizen M and Hilton London Bankside, and across the bridge back into the city to pedal past The Andaz, Mama Shelter, and back into the East End to pass the same closed pubs and cafes but in reverse.

This article, which is all about London being a major hot spot for hospitality and design, isn’t going too well and that hackneyed Pepys quote presents itself again as the easy option: ‘A man who is bored of London…’ I’ll google it when I get home. 

The sun is setting as I free-wheel home and at this point it’s my home of Leyton that single handedly writes the article…

“Londoners design, provide and demand hospitality that reminds us that we’re alive” – Joel Butler, Co-founder, HIX Event.

A restaurant that has been closed since March has suddenly metamorphosised into a pop up takeaway over night, serving really delicious Indonesian food. The queue is socially distanced and snakes 20 deep down the street. The beer and wine shop next-door is taking orders from those queuing and serving drinks, including mulled wine. Drinks are firmly categorised and consumed as takeaway. It smells like winter and the sky is turning orange and pink. People are talking through masks and across 1.5 metres gaps. A man sits on a bench and plays The Kinks’ Waterloo Sunset and it hits me: it’s Friday and I’m in London. The simplicity of this statement is joyous, so I join the queue and write these words on my phone: “Londoners design, provide and demand hospitality that reminds us that we’re alive, we’re in London and it can always feel like Friday.”

It’s a start, and those hotels, design studios and supplier showrooms that I cycled past today are literally bursting to re-open, and there’s no doubt that they’ll be back stronger than ever because of the enduring fact that London keeps going. Pepys’ quote comes to me in a flash as I order a signature lager, brewed just down the road: “A man who is bored of London clearly hasn’t cycled around town for his allocated daily exercise during lock-down.”

HIX Event is the Networking Partner for The Brit List Awards 2020, and Hotel Designs is with HIX every step of the way, as it prepares to launch in November 2021. Between now and then, we’ve scooped Joel Butler up as our resident columnist to inject our pages with a bit of fun and allow our readers to see the industry from a slightly wider perspective.

Main image credit: HIX Event

Hamish Kilburn / 16.12.2020

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Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

Fun fact: I’m a keen cyclist and will happily bore people with copious amounts of cycling chat. My top cycling experience (so far) would have to be riding in the spectacular mountains of Crete.

Work highlights: Charles joined Forum Events in 2022. With a background in publishing, editorial media and events, Charles brings a wealth of experience to his role as Senior Production Manager. Having being involved with SPACE from the outset, he is excited to see the brand grow and develop.

Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

Together these platforms offer a comprehensive 360-degree service encompassing digital media, print publishing, and live events – providing unparalleled value to advertisers, partners, and readers alike.