The Tech in Hospitality Summit
The Tech in Hospitality Summit, which takes place on September 25 at Hilton London Canary Wharf, is a bespoke and personalised event for hospitality technology professionals and suppliers alike.
Born from the rising demand for innovative technology solutions in the hospitality arena, Tech in Hospitality Summit, brought to you by Forum Events, is designed to bring together forward-thinking, competitive solution providers with industry professionals.
When: September, 25, 2025
Where: Hilton London Canary Wharf
Image credit: Forum Events
The highly focused meet-the-buyer event, brought to you by Forum Events and Hotel Designs, includes:
- Pre-arranged, one-to-one meetings between hospitality professionals and suppliers
- Exceptional speakership programmes
- Networking dinner with entertainment
- Full hospitality throughout
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- Image credit: Forum Events
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- Image credit: Forum Events
If you are interested in exhibiting at the event, please contact Ashley Harper on 01992 374089 or email a.harper@forumevents.co.uk
If you are a hospitality technology professional and would like to attend the event free of charge, please contact Daniella Batchelor on 01992 374048 or email d.batchelor@forumevents.co.uk
Further information on speakers will follow shortly.
PARTNERS & SUPPORTERS
The event will guarantee:
- An audience of pre-qualified buyers
- Selected and ‘matched’ meetings
- No time wasters
- No hidden costs
- Just face-to-face sales meetings throughout!
Tailored to meet your requirements like no other event.
Your time is precious, valuable and limited. At the Summit, we will deliver a first-rate return on investment, and put you in touch with hotel professionals who have specifically asked to meet you, would like to discuss your products and services, and are pro-actively looking for solutions for their organisation’s technology systems (software and hardware).
The Summit also offers an unparalleled opportunity for you to promote your service solutions to senior decision makers, who have the authority to spend and are reviewing their current suppliers.
Key benefits
We organise personalised appointments for buyers and suppliers to meet at our unique Summit. Each supplier will have a series of 25-minute meetings with key decision makers throughout the two-days. This cost-effective concept delivers a measurable ROI, without any wasted time or hidden costs.
Testimonials
An excellent way to meet potential, relevant customers in a friendly environment. The Forum has been a breath of fresh air as a way to generate new business. Long may it continue!’
‘What a great event! HTI was very well organised with high quality delegates and an excellent environment to network’
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GOLD SUPPLIERS
2025 Supplier Profiles Coming Soon!
Reputation
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation’s AI-powered product stack analyses vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.
SILVER SUPPLIERS
BRONZE SUPPLIERS
WALK UP SUPPLIERS
Why attend?
- Pre-arranged meetings with solution providers of your choice
- 25-minute meeting slots will be relaxed and civilised, with no hard sell
- Attend a tailored programme of inspiring seminars
- Easily compare and benchmark potential products, services and solutions
- You will be one of just 65 VIPs at the event, ensuring that you get a personal networking experience
- Attendance is entirely free-of-charge, which includes entry to our seminars
A more targeted approach
- We understand that your time is precious, valuable and limited. You tell us who you want to meet, and we handle all the details.
- We arrange all meetings in advance based on your preferences, by providing you with details on solution providers, products and services.
- 98 per cent of past attendees say that our events are a better way to find new suppliers than a traditional trade show.
What’s included?
An itinerary of one-to-one meetings with suppliers based on your requirements and upcoming projects, and a series of insightful and inspirational webinars. All meals and refreshments are also included.
Testimonials
‘Great team, highly organised and genuinely caring about the experience for both client and supplier.’ ‘A great place to meet suppliers.’
Really well organised, less forced and more natural than a trade show. Meetings well planned and paced. Seminars were high quality and relevant.’
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SPEAKERS
Panel Session/Interview hosted by Hamish Kilburn, Editor, Hotel Designs. Joined by Oli Morgan, Director – Blend Technology Consultants & Stephen Nash, General Manager – Escapade Silverstone
“Elevating the hospitality experience through technology”
Hamish Kilburn, Editor of Hotel Designs and renowned podcast host will be joined by Oli Morgan, Director, Blend Technology Solutions, and Stephen Nash, General Manager of Escapade Living, to explore technology’s role in on the global hospitality scene. Morgan has worked with some of the world’s best designers and hotels to consult on how to sensitively introduce technology into tomorrow’s hospitality experience, while Nash is about to open a slick new hospitality establishment on the fringe of the racecourse at Silverstone.
- Technology trends driving hospitality into a new era
- Pitfalls to avoid when injecting technology into hospitality spaces
- How technology trends are being translated on a global scene
Meera Mawkin, Founder – Let’s Go Out Out. Confirmed.
“Unlocking a £163 Million Monthly Lost Revenue Market: The Importance of Making Your Restaurant More Accessible”
Unlock £163M monthly lost revenue by understanding the needs of disabled customers. This presentation introduces innovative technology such as smart-parking and real-time crowd monitoring to transform your restaurant into an accessible, welcoming space for all customers.
- Understand the needs of disabled customers, and an introduction to the importance of inclusivity for your business.
- An introduction and explanation to the Purple Pound and the £163 million monthly lost revenue within the Hospitality Industry
- Introduction to inclusive designs, and technology-based solutions such as smart-parking and real-time crowd monitoring
Jane Pendlebury, CEO – HOSPA, Sarah Duncan, Sustainability Expert – HOSPA
“Tips and Service Charges – the new legislation”
With the new legislation coming into play in the coming months, Jane will talk through the new regulations and discuss common practices. She will draw attention to some of the potential pitfall to watch out for and to the opportunities to maximise the benefits.
- Tips and Service Charge
- Tronc Systems
- Fair Distribution
- Common Practice
- Alternatives
2025 Speakers Coming Soon!
THE VENUE
HILTON LONDON CANARY WHARF, SOUTH QUAY, MARSH WALL, LONDON E14 9SH
Tech in Hospitality is held at the Hilton London Canary Wharf. Set in one of the world’s busiest commercial centres, the hotel places you within easy reach of London’s major tourist attractions and shopping districts. Inside you’ll find fantastic dining and first-class business and recreation facilities; everything you’ll need for a productive stay.
All rooms are designed with comfort and convenience in mind; providing a place to both unwind and catch up on work. The Hilton is here to help you make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve. Popular local attractions include Greenwich’s Royal Observatory, London Eye, the O2 Arena and Tower Bridge.
Address
HILTON LONDON CANARY WHARF
SOUTH QUAY, MARSH WALL
LONDON
E14 9SH
The secure, covered car park is limited to 25 self-parking spaces and is run strictly on a first come first served basis. Parking costs GBP20 for 24 hours. Alternative parking is available nearby.
From London City Airport, take the DLR to Poplar station. Change for a DLR train to South Quay station. The hotel is located next to this station.
From the Canary Wharf tube station, take the Jubilee Palace exit. Turn left and proceed to the pedestrian crossing. Cross the road and walk through the glass building. Once out walk up the steps, over the footbridge, turn left and then right after the first parking bays into Admirals way. The hotel is at the bottom of the road on the left.
CONTACT US
Ashley Harper
SALES EXECUTIVE
01992 374089
Daniella Batchelor
DELEGATE SALES MANAGER
01992 374048
Send us a message:
FAQs
SUPPLIER FAQS – LIVE
Your package will include your appointment schedule, stand with electrics, furniture and name board, all meals and refreshments, WiFi and detailed information on attending delegates. Your company logo and information will also be included on email, website and social media marketing for the event.
At the event, we will supply you with a meeting stand consisting of 4 grey material panels. Two back panels and two side panels. Your stand will include a company name board, light, power, furniture and Wi-Fi access. Each grey panel measures: 2134mm high. (You can affix marketing material to this area) and 1000mm wide.
The focus of the event is the pre-arranged meeting schedule. With this in mind, any additional marketing material to dress your stand (as detailed in the previous question) and that you wish to give to delegates is at your discretion. You will be provided with electrics to charge any laptops/tablets and will be supplied with an event information pack at registration, detailing delegate contact details and information (with space for making notes).
You will be updated periodically on attending delegates, from the time of confirming your place, right up until the event itself.
In the run up to the event, you will be sent login information for our online pre-event selection process. From here, you will be able to confirm your details, shortlist and prioritise delegates you would like to meet at the event, add information on the representatives attending the event (including dietary or accessibility requirements) and review and submit all your information.
Working on selections that you have made online, and those from attending delegates, we put together individual itineraries following the priorities below:
- Perfect matches; where a delegate and supplier have both requested to meet one another
- Delegate requests; where a delegate has an interest in a supplier’s product/service
- Supplier requests; where suppliers have registered an interest in meeting a delegate
Once you have your online login, you will be prompted to upload your single A5 page company profile, logo and synopsis, as well as selecting products and services that you provide. This will enable delegates to see some information on your organisation, and select to meet with you closer to the event. This process is all explained to you in more detail closer to the event. You will also need to prepare any event specific marketing that you wish to bring, but other than this, pre-event preparation is minimal.
It is unlikely that you will not be selected by any delegates, as we work with an active delegate analysis to ensure that participating suppliers cover the products and services of interest to delegates.
The dress code is business attire.
SUPPLIER FAQS – VIRTUAL
At the heart of our Forums and Summits is an itinerary of pre-arranged, online one-to-one meetings between industry relevant delegates and suppliers. Meetings are hosted via video meetings and are all bespoke to you and your business, all you need to do is log on to your attendee page and click on the links to join a meeting.
If you are attending one of our Forums or Summits, we will send you login information for our online pre-event selection process. From here, you will need to confirm your details, select seminars to attend, shortlist suppliers that you wish to meet, add any additional information such as dietary or accessibility requirements, and review and submit this information.
We will create your personalised itinerary based on the information you supply and on your own personal preferences.
At our Forums and Summits, we work on selections that you have made online, cross-referencing with those from attending suppliers. Your individual itinerary is put together based on the following priorities:
- Perfect matches; where a delegate and supplier have both requested to meet one another
- Delegate requests; where a delegate has an interest in a particular supplier
- Supplier requests; where a supplier has registered an interested in meeting a delegate
The seminars you select will be added in-between these meetings on your personalised itinerary.
As an attendee, you will be sent a link to your personal attendee page, here you will see your itinerary of meetings. These meetings have been allocated through either delegate or supplier choices.
At each appointment time, a notification will appear in the activity box and ask you to join. Please click on the join now button on your screen and you will be connected to your meeting.
DELEGATES FAQS – LIVE
Attendance at the event is entirely complimentary, and includes your itinerary of meetings and seminars, overnight accommodation and all meals and refreshments; including an evening dinner and entertainment. There is no catch; delegates that meet our event criteria are hosted by the attending suppliers. At the time of booking, you will complete a form which outlines the terms and conditions of attendance. The team are happy to help if you have any further queries.
The main focus of the event is pre-arranged, face-to-face meetings between attending delegates (like yourself) and key industry suppliers. You will have the opportunity to network with peers, attend topical seminars and update yourself with industry knowledge and trends. When you arrive at the event, you will be shown the meeting area and your itinerary. Meetings are hosted at clearly labelled supplier stands; all you need to do is navigate your way to the chosen supplier stand at your appointment time.
If the event lasts for two days, this will also include overnight accommodation and an invitation to our networking dinner. There is no catch; delegates who meet the event criteria are hosted by the attending suppliers.
There is no hard sell at the event. Suppliers in attendance are looking to meet with you to discuss forthcoming projects and requirements, and to listen to the needs of your business. The premise of the event is to form and develop business relationships, and there is no pressure to sign on the dotted line!
The dress code is business attire.
In the run up to the event, you will be sent login information for our online pre-event selection process. From here, you will be able to confirm your details, select seminars, shortlist and prioritise suppliers you would like to meet, add any additional information regarding dietary or accessibility requirements and review and submit all of your information.
Working on selections that you have made online, and those from attending suppliers, we put together individual itineraries following the priorities below:
- Perfect matches; where a delegate and supplier have both requested to meet one another
- Delegate requests; where you have an interest in a particular supplier’s product/service
- Supplier requests; where supplier have registered an interest in meeting a delegate
You will also have the opportunity to select industry-lead seminars and case study sessions, which will take place over the course of the event. These will also be added to your personalised itinerary.
DELEGATES FAQS – VIRTUAL
For our Forums and Summits, delegates are a procurement buyer to a specific industry. Attendance for delegates to any Forum or Summit, is entirely free.
For our Forums and Summits, delegate attendance is entirely free.
At the heart of our Forums and Summits is an itinerary of pre-arranged, online one-to-one meetings between industry relevant delegates and suppliers. Meetings are hosted via video meetings and are all bespoke to you and your business, all you need to do is log on to your attendee page and click on the links to join the meeting.
There is no hard sell guaranteed at any of our events. Suppliers and service providers who attend are looking to meet with you to discuss your forthcoming projects and requirements, and to listen to the specific needs of you and your business. The premise of the events is to form and develop new business relationships – there is no pressure to sign on the dotted line!
If you are attending one of our Forums or Summits, we will send you login information for our online pre-event selection process. From here, you will need to confirm your details and shortlist the suppliers that you wish to meet.
We will create your personalised itinerary based on the information you supply and on your own personal preferences.
At our Forums and Summits, we work on selections that you have made online, cross-referencing with those from attending suppliers. Your individual itinerary is put together based on the following priorities:
- Perfect matches; where a delegate and supplier have both requested to meet one another
- Delegate requests; where a delegate has an interest in a particular supplier
- Supplier requests; where a supplier has registered an interested in meeting a delegate
The seminars you select will be added in-between these meetings on your personalised itinerary.
As an attendee, you will be sent a link to your personal attendee page, here you will see your itinerary of meetings. These meetings have been allocated through either delegate or supplier choices.
At each appointment time, a notification will appear in the activity box and ask you to join. Please click on the join now button on your screen and you will be connected to your meeting.
