The NOROCK team has been mastering table stabilising technology for more than 25 years. Lindhurst Group’s Robert Walton explains…
This isn’t an article about how to re-design a Restaurant or public space to cope with the latest guidelines regarding Covid 19, nor is it about how to attract customers back to your venue, this is about solving one of the biggest complaints from customers – “wobbly tables”.
Hoteliers, Restauranters, Café owners will be doing all they can to attract customers back with re-designs, amended work practices, reassurance on cleanliness and hygiene, appealing menus offering delicious food and so much more. Following all this hard work it is crucial that customers leave with a positive experience to make recommendations and to return.
Image credit: Wagamama London
Prior to Covid 19, almost 90 per cent of visitors to Restaurants and Cafes advised that their experience of eating out was affected by a wobbly table. So easy to solve with a folded piece of cardboard or napkin but is this good practice? Not only is it unsightly, it is unhygienic and requires frequent replacement. Many outlets have opted to use adjustable feet to try to overcome this problem but these need to be adjusted constantly when the table is moved to a new position and cannot be considered hygienic with employees having to get down on their hands and knees to rectify .
There is another way – NOROCK. The NOROCK team has been mastering stabilising technology for more than 25 years.
Through its partnerships with industry-leaders including McLaren, Toyota and Nissan, the company has pioneered global stability solutions with its patented design technology. This passion for design and technology has been brought to the hospitality sector through NOROCK table bases.
NOROCK was established in 2009 with its Head Office located in Australia. NOROCK comes from a line of stabilising innovations created by Chris Heyring. These stabilising innovations include the successful Kinetic Suspension Systems and Nauti-Craft Marine Suspension. Kinetic Suspension systems are used by some of the worlds leading automotive companies such as Toyota, Nissan and McLaren and Nauti-Craft is well advanced in designing water crafts under license for use in the Recreational and Offshore workboat markets in Europe and the Middle East. The basic functionality of a NOROCK table is closely related to the hydraulic systems used by Kinetic or Naut-Craft but NOROCK has been completely simplified and adapted to work as a purely mechanical system.
NOROCK bases use a simple mechanical system with four pivoting legs that are interconnected in such a way that they must reach an average weight loading on all four feet. When a table is placed on an uneven surface the feet will move until all four feet reach a state of equilibrium or more simply, a state of stability.
Whether Designing for an Indoor or Outdoor space NOROCK provides the solution to prevent wobbly tables. NOROCK table bases are designed for both indoor and outdoor use. The aluminium and steel bases are powder-coated with quality coatings providing a high level of corrosion protection, and the plastic product is naturally corrosion resistant. Stainless steel hardware is used for all critical and external components.
With seven modern designs and several colour options available, NOROCK can be matched in to fit almost every scheme incorporating table tops to fit the décor. It’s also possible to retrofit using existing table tops.
Many well renowned customers and leading Restaurant Groups have seen the benefit of using NOROCK and removed the chance of wobbly tables:
“The design of these tables is revolutionary. Since purchasing we haven’t had to wedge a piece of card to steady the tables – this is a first in table design. Why did we have to wait so long!” Chris Galvin, Head Chef and Owner – Galvin Restaurants UK
“No Rock [table bases] – these have addressed an age old problem for our operators and customers. The wobbly table issue is a niggly one as a real key customer touch point and something that has had various attempts at fixing over the years with varying results.The NoRock bases have really helped us whilst at the same time looking the part from a design perspective, being simple, clean and sleek engineering.”Michele Matonti, Head of Construction – Nandos UK
We, at The Lindhurst Group, are always looking out for innovative products to help solve regular day to day issues that can impact on the experience your customers have within your venue. Please make contact to discuss the benefits of Norock or to try to find another solution to a furnishing problem.
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Main image credit: The Lindhurst Group
