• Covid-19 – click here for the latest updates from Forum Events & Media Group Ltd

Posts Tagged :

The Dorchester

45 Park lane collage

Checking in to experience The Spa at 45 Park Lane

730 565 Hamish Kilburn
Checking in to experience The Spa at 45 Park Lane

“All this time, I had been looking in the completely wrong direction when trying to understand how 45 Park Lane can stand out from its older sibling – and neighbour – The Dorchester.” Editor Hamish Kilburn is among the first to explore the luxury hotel’s new spa, which shelters a clever biophilic design narrative as well as the largest pool on Park Lane, London…

45 Park lane collage

For any hotel operating in close proximity to a sibling property, the need to do something different is innate. In the case of 45 Park Lane, whose sister (and neighbour) is The Dorchester, which in style as well as service is one of London’s most iconic hotels, standing out is essential. Luckily for 45 Park Lane, though, its 1920s design scheme along with its effortless ability to serve up London’s finest pre-dinner negroni followed by an award-winning steak has kept the property on the map – and as such an integral member of The Dorchester Collection.

With arguably less weight on its shoulders than that of The Dorchester to preserve a deep-rooted legacy, the design scheme inside 45 Park Lane is given space to play. That’s not to say for one minute that it does not feel like a Dorchester Collection hotel, because it very much does with the same attentive service that threads together all properties within the collection. The smaller (in size, not personality) hotel stands up to The Dorchester as a younger, confident and slightly more masculine sibling. The General Manager, John Scanlon, who first joined the hotel in 2015 and who was profiled in The Brit List 2020 as one of Britain’s leading hoteliers, is totally committed to ensuring that guests have the best possible stay experience, immediately upon entry. Scanlon’s hospitable nature is undisputed – I caught him, on several occasions, warmly greeting and seating guests. Aside from his cordial style of leadership, it is his passion for art that is simply refreshing.

As I check in, what would be a conventional check-in experience becomes a conversation between myself and the front desk about who is responsible for the colourful art installation that is on show around the public areas. “The artist is called Nat Bowen,” I am told – and to my delight that Scanlon has just extended her artist residency. Perhaps it’s the times we are living in, or my admiration for hotels with traditional values creating scenes that juxtapose pre-conceptions – more than likely it’s a mixture of both – but as arrival experiences go, 45 Park Lane delivers the goods.

Image caption: The lobby lounge at 45 Park Lane sets the tone for an unparalleled luxury experience. | Image credit: The Dorchester Collection

Image caption: The lobby lounge at 45 Park Lane sets the tone for an unparalleled luxury experience. | Image credit: The Dorchester Collection

In just 10 years since it originally opened, the hotel has carved out its own niche, sheltering a members’ club-like interior design scheme that attracts those who want luxury served in more contemporary glassware.

“After a few years of making my way through the cocktail, wine and steak menu, I have no regret to admit that I had been looking in the complete wrong direction before.”

But, despite being a stunning hotel that naturally beats its own rhythm, I can’t help but feel, with just a decade of experience on the London hospitality scene, that it has been wrongly overlooked for more obvious and iconic properties nearby. Well, not anymore.

I have always wondered how a hotel like 45 Park Lane can differentiate itself from not only its neighbouring sibling but also other luxury hotels in the neighbourhood. After a few years of making my way through the cocktail, wine and steak menu, I have no regret to admit that I had been looking in the complete wrong direction all this time. The answer to how 45 Park Lane can remove itself from the cold-morning shadow of its older sister is in fact situated in what was, until recently, a building being used as offices.

Located on the lower levels of the hotel, and reached via its very own lift (which I haste to add is completely accessible for people of all abilities), the hotel has recently opened a spa, designed by Joubin Manku and developed by Clivedale London, that will simply take your breath away – and transport you worlds away from the hustle and bustle of London. “The major challenge was making the spa feel like it is not below ground and a separate destination to the Residences and 45 Park Lane,” explains Steven Blaess Head of Interior Design, Clivedale London.

The Spa at 45 Park Lane

Image caption: The Spa at 45 Park Lane is a botanical dream designed by Joubin Manku. | Image credit: The Dorchester Collection.

Its clever design utilises space while allowing guests the pleasure to meander through wellness and wellbeing heaven, where the walls are adorned with hand-placed mosaic tiles to inject a sensitive nod to biophic design and where the length of the pool is (almost) endless, by Park Lane’s standards at least.

But with any underground spa comes the challenge of light. “The intention for the spa spaces was to create a sense of calmness and tranquillity,” says Blaess. “The subtle glistening of light onto the glass mosaics is a reminder of water droplets on foliage. Dappled lighting was dispersed to help create the illusion of walking through a leafy canopy of light.”

I’m told that Manku, when taking on the project, conducted a brief study of other spas in central London and what was missing from all was a sense of nature and connectedness. “These other spas were usually designed with hard architectural materials and more formal in their layout and approach, adds Blaess. The important thing for the spa was to address both the 45 Park Lane guests link and the residences direct access, without making one or the other less important. It was about creating a unique yet somewhat separate experience for both.

“The Spa Lounge, for example, is the hub of the entire level, where people want to naturally either start their journey or end their spa experience, relaxing on over-sized sofas and armchairs set around a central feature fireplace. Visual glimpses onto the swimming pool provide a connection to water while also providing swimmers with privacy.”

The overriding theme and concept developed by Manku was a connection to Hyde Park and therefore bringing into the interiors natural references of leaves, native grasses and wild flowers. “The glass mosaics were conceptualised by Manku to reference a liberty-style, decorative design pattern, that were successfully mass manufactured as part of the Industrial Revolution,” adds Blaess. “The glass mosaics were made in Venice with one of the regions oldest family mosaics manufacturing companies.” Natural feeling timber was also used to reference woodland trees on wall and ceiling slatted panels with leaves, grasses and native wildflowers designed into the glass mosaics.”

Image caption: The hand-placed mosaic tiles are a unique theme throughout the spa areas that inject biophilic design into the space. | Image credit: The Dorchester Collection

Image caption: The hand-placed mosaic tiles are a unique theme throughout the spa areas that inject biophilic design into the space. | Image credit: The Dorchester Collection

The Spa at 45 Park Lane is undisputedly beautiful, but I would go one step further. The addition of the spa inside the hotel has actually elevated the entire hotel experience for guests checking in. Pre-spa era, the hotel’s rooms and suites were aptly stylish, timeless and complete with their own details (as you would expect from a hotel within the collection). While these areas continue to marry together a voguish collection of art with a distinct 1920s soul that comes through in the interiors, many modern travellers feel as if a luxury experience is not absolute without a destination spa to match. Interestingly, for me, the spa has put more of a focus on wellbeing. As such, even the bathrooms, which always have been beyond perfect – complete with walk-in showers, sumptuously deep baths and hidden TVs in the mirrors, now feel that much more special.

As with all good and meaningful renovations, there wasn’t anything particularly wrong with the hotel before. However, the addition of the spa has, I believe, helped keep 45 Park Lane on the radar of luxury travellers by offering an experience unmatched by any other hotel on Park Lane.

Today, as the hotel re-opens up to welcome a new chapter of hospitality – one where the demand for wellness is and will remain off the scale – the existing hotel that shelters timeless decor remains an invigorating blend of art and landmark architecture in the middle of classical London. The spa feeds the demand of luxury travellers, while also cleverly staying true to the Dorchester Collection’s undisputed hospitality style.

Main image credit: The Dorchester Collection

The Dorchester Terrace Penthouse living room

The Dorchester, where style will always conquer over fashion

730 565 Hamish Kilburn
The Dorchester, where style will always conquer over fashion

The new challenge for traditional luxury hotels in London – aside from navigating the obvious pandemic – is confronting the demand for a new era of contemporary luxury hotels. Editor Hamish Kilburn checks in to one of Mayfair’s finest establishments, The Dorchester, to understand the power of style over fashion in hotel design. Inside the 250-key hotel, he investigates how heritage luxury hotels are sensitively remaining relevant in modern times…

The Dorchester Terrace Penthouse living room

London, which to many is regarded a capital city of worldwide hospitality (at the very least a major hospitality hub), is entering a new era: the luxury lifestyle market is answering to the demand of modern travellers and, as a result, a new wave of contemporary hotels is approaching the city on an unprecedented scale.

According to the data analysts at STR, pre-Covid, 2020 was expected to become the year with the highest number of hotel openings that the city has ever seen, which was fuelled somewhat by the fall in the pound against other currencies in the on-going Brexit saga. Although this can only be seen a positive for the holistic hospitality industry in London, it no doubt puts into question the demand for – and therefore the role of – traditional luxury hotels that are dotted around Mayfair.

If we were to personify these illustrious jewels in a theatrical manner, think of them as the headline acts; their roles so impressive and unique that they have earned the right to a residency following countless standing-ovation and headline-grabbing performances.

Within this cluster of legends is The Dorchester, a 250-key luxury hotel that shelters a distinct classic English residential style, which has stood proud on Park Lane – majestically on the fringe of Hyde Park – for nearly nine decades. Within that time, it has managed to build and retain a legacy while effortlessly leading London’s premium hospitality scene to rank itself time and time again as an award-winning luxury hotel.

To truly understand what sets The Dorchester aside from other luxury addresses in London, I invited our official videographers at CUBE Video along with me to check in and capture luxury hospitality meeting stylish design. Here’s how we got on:

Since first opening in 1931, after being built in record time over just 18 months (which is the equivalent to the speed of completing one floor per week), The Dorchester has been favoured by royalty and celebrities alike. It was here, in the Park Suite, where HRH Prince Phillips famously spent his last night as a bachelor – and down the corridor where Queen Elizabeth II was spotted on the day of her engagement.

> Since you’re here, why not read our ‘In (Lockdown) Conversation With’ Robert Whitfield, The Dorchester Collection’s Regional Director (UK) & General Manager of The Dorchester.

The hotel’s style was originally created by Oliver Ford, who also handled the decoration for the Queen Mother’s residence at the Royal Lodge in Windsor and Clarence House in St James. Ford introduced details such as handmade carpets on each floor in different floral patterns.

One of the most iconic, and most photographed, areas inside The Dorchester is The Promenade, which is adorned with rich coral coloured silk draperies, custom gold-framed mirrors and striking chandeliers. Rumoured to be as long as Nelson’s Column is high, The Promenade is a clever use of space that stretches right down the hotel’s spine and is aptly decorated with sumptuous seating and striking floral displays that feature ‘The Dorchester Rose’, which was dedicated to the hotel by award-winning rose breeders Meijer Roses. The hotel’s in-house designer florist Philip Hammond explains how a small detail like a rose can compliment the hotel’s design scheme. “This specially selected rose is blousy in composition and has a pale blush colouring, with the pink tone gaining more colour as the rose gradually opens up,” Hammond says. “When you see it against the backdrop of The Dorchester, you really appreciate how it complements our timeless interiors.”

The Promenade at The Dorchester

Image caption: The Promenade at The Dorchester, which features stunning floral displays using the signature Dorchester rose| Image credit: The Dorchester

The Grill has been an integral dining outside within the hotel since it opened. However, with the recent appointment of head chef Tom Booton – who at just 27 years old happens to be the restaurant’s youngest ever head chef – the restaurant has been led into a new chapter (and the critics love it!).

As well as serving up a creative and playful menu that was designed by the man who, in his own words is, “all about fine dining without the formality”, everything about The Grill’s modern personality is surprisingly applauded by the hotel’s luxury status. The lobster thermidor tart, for example, has become somewhat of a signature dish for The Grill: a cheesy cheddar tart with thermidor foam and a rich lobster bisque, topped with a roasted lobster tail.

For dessert, The Grill’s twist on tradition now challenges the very nature of conventional dining, subtly, by introducing The Pudding Bar, which is the perfect way to finish off Booton’s dining experience. By pulling up a stall (quite literally), guests can break away from their tables to watch their sweet treat, such as the rich Double Decker (it is as delicious as it sounds) being prepared. Not only does this create a welcome disruption to a standardised dining formula – not to mention putting apt emphasis on what is, let’s face it, the best part of any meal – but it also tactfully injects a healthy dose of theatre within the experience, with guests able to interact with the chefs.

The Pudding Bar complete with artefacts on a feature wall inside The Grill | Image credit: The Dorchester

Image caption: The Pudding Bar inside The Grill | Image credit: The Dorchester

There is no doubt about it, the public areas and F&B outlets inside The Dorchester are breathtaking, and operate smoothly under awe-inspiring original design features. But public areas aside, what about the private areas within a hotel where guests demand modern flavour; the guestrooms and suites?

With such a bold and distinctive design narrative comes great challenges and enormous responsibility when the time inevitably approaches to renovate; finding the balance to create the right level of contemporary flavour while staying true to the hotel’s traditional leafy design scheme is an ambitious and somewhat arduous task for any designer, regardless of previous credentials.

Image caption: The bedroom inside The Dorchester Suite | Image credit: The Dorchester

In 2002, the hotel underwent a multi-million pound refurbishment with an all-encompassing renovation of guestrooms and suites, including the addition of a custom-built, high-tech entertainment and business console in each guestroom and a remarkably advanced telecommunications system.

In 2007, award-winning design firm Alexandra Champalimaud, design studio that created the interiors for Raffles Singapore, The Carlyle and Monkey Island Estate, was given the responsibility to refurbish a handful of the property’s most prestigious suites: The Audley, Terrace and Harlequin Penthouses. And with the studio’s ability to effortlessly transform these areas to become tech-savvy yet timeless abodes, the design plot for The Dorchester thickened and a new era for the hotel was born. Whilst these suites stayed true to the hotel’s classic English residential style, the design within them fused contemporary comfort with timeless glamour.

In 2012, Champalimaud Design returned to sensitively renovate a further 22 suites. As well as redesigning the bedrooms and living areas, the design team also remodelled the statement marble-flooded bathrooms, which feature a separate stall shower with large drench shower head and what are said to be London’s deepest hotel bathtubs.

An all-marble bathroom inside one of the finest hotels in London

Image caption: The Dorchester bathrooms are said to shelter London’s deepest baths | Image credit: The Dorchester

Having now secured landmark status, The Dorchester’s majestic glow is physically protected from change. In terms of its secret to remaining relevant nine decades since first opening to the world, the answer is perhaps unclear. What is transparent, however, is the hotel’s ability to evolve with meaning into modern times while also retaining and celebrating the building’s history, which has become its legacy.

What’s more, by consistently choosing style over fashion, The Dorchester remains a much-loved and integral part of history in British hospitality, and stands as proud today as it was in 1931 as one of London’s most refined headline acts.

[Cue The Dorchester’s post-lockdown curtain call.]

Main image credit: The Dorchester

In (Lockdown) Conversation With: Robert Whitfield, GM of The Dorchester

730 565 Hamish Kilburn
In (Lockdown) Conversation With: Robert Whitfield, GM of The Dorchester

With the UK hospitality industry drastically adjusting its strategy during lockdown, Hotel Designs takes the opportunity to re-connect with one of the world’s most prestigious hotel brands, Dorchester Collection. Editor Hamish Kilburn speaks to Robert Whitfield, the brand’s Regional Director (UK) & General Manager of The Dorchester

For centuries, Mayfair’s leafy Park Lane has been the epicentre of London’s luxury hospitality scene. At present, though, the streets are bare and the extravagant entrances into opulent lobbies and extraordinary lifestyles remain (for the time being at least) sealed shut – and its not the kind of lock-in one is familiar with.

Among the five-star (currently empty) shells stretched along the east side of Hyde Park is The Dorchester, an iconic place that really does define its destination. Since its grand opening in 1931 – the same year the Empire State Building was completed in New York – the hotel, designed by architects William Curtis Green and Sir Owen Williams, has been setting new standards in premium hospitality.

89 years from when the famous doors first opened, the hotel stands majestically as ever having adapted sensitively to meet the demands of modern luxury travellers while also retaining its illustrious character. However, it, along with the rest of the hospitality industry, is facing unprecedented times, as the COVID–19 pandemic sends hospitality into paralysation.

To learn more about what the hotel is doing during lockdown, as well as celebrating its recent successes, I speak to the man at the helm, Robert Whitfield, who is the Regional Director UK of Dorchester Collection and General Manager of The Dorchester.

Hamish Kilburn: Robert, can you tell us a bit more about how The Dorchester is coping during the global health crisis, and how are you staying connected with your community?

Robert Whitfield: There is no denying that the global crisis has hit everyone hard, and sadly the hospitality industry is one of the worst to be affected. However, what it has re-affirmed for me is the true connection our team members have, keeping morale high and each other in good spirits. If you work in hospitality you have a natural instinct to want to be around people and make them feel at home, it’s in our DNA. So, we have channelled that passion into further helping our community.

Image caption: The living room inside the Harlequin at The Dorchester-

Image caption: The living room inside the Harlequin at The Dorchester

The Dorchester is very proud to have established an ongoing partnership with Manorfield Primary School in East London, working closely with pupils and staff on a number of initiatives since 2019, including helping raise funds to go towards developing their learning kitchen and donating furniture for areas of the school. As part of our continued partnership and as a response to the current global health crisis, we are providing chefs from The Dorchester’s staff restaurant to cook for the faculty and children of parents who are part of the essential workforce. We are also offering recipe classes to the pupils of the school to help keep them engaged and interested in cooking.

Every evening, The Dorchester illuminates in bright blue as a ‘thank you’ to the NHS and essential workers. Employees of The Dorchester, 45 Park Lane, and Coworth Park have pledged their support to the NHS and are assisting in the donation and distribution of food and necessary supplies to those impacted by COVID-19.

Image caption: During the COVID–19 pandemic, The Dorchester illuminates in bright blue each evening as a nod and ‘thank you’ to the NHS and essential workers

Executive chef Stefan Trepp and executive pastry chef Daniel Texter, along with chefs Jordan Champions and Sanjam Nagpal, handcrafted Easter Eggs for distribution amongst patients and staff of Great Ormond Street Hospital to help them celebrate the Easter weekend.

Dorchester Collection has also donated £25,000 on behalf of its UK hotels to Hospitality Action, a non-profit who supports hospitality workers who are in need and to help feed their families. Several colleagues have also signed up to the Golden Friends scheme via Hospitality Action and are making regular check-in calls to hospitality retirees in isolation due to the crisis.

Image caption: The living room inside The Dorchester's Terrace Penthouse

Image caption: The elegant living room that captures a unique London skyline vista inside The Dorchester’s Terrace Penthouse

HK: How do you stay connected to guests when they aren’t able to physically come to visit the hotels?

RW: Several of our team members have fostered great relationships with our guests over the years and are in regular contact with them via calls and email. We are also engaged with our most loyal guests to keep them in touch with news and updates from the hotel.

One of the best ways for us to stay connected to our guests after they have stayed with us is through our social media platforms. We are transferring our team’s talents online, showcasing our chef’s recipes and how-to’s, as-well-as expert tips from our sommelier or florist. This is a fun way for our social community to still see the smiley faces of some of our team members and hopefully learn a thing or two.

Quick-fire round:

HK: What is your favourite luxury item that you own?
RW:
My MGB sports car

HK: What was the last hotel you stayed in and what was the purpose of the trip?
RW:
The Pendry in San Diego meeting up with my kids for the Presidents Day Holiday weekend.

HK: In three words, can you describe the Dorchester Collection family?
RW:
Caring, passionate, fun-loving! 

HK: What superpower would make your job easier?
RW:
Teleporting.

HK: Why is Britain such a hub for luxury hotels?

RW: The hospitality sector contributes hugely to the British economy, with the hotel industry in particular a significant contributing factor. The growth of the hotel market over the last few years here, and indeed looking at what’s to come over the next couple of years, clearly demonstrates how important Britain, and London in particular, is a world class destination for leisure and business travellers.

“You also cannot deny that certain charm Britain has, which lends itself perfectly to hotels at the luxury end of the market.” – Robert Whitfield, Regional Director UK & General Manager of The Dorchester.

It makes sense, then, that some of the world’s most renowned luxury hotel brands are opening their doors in Britain. You also cannot deny that certain charm Britain has, which lends itself perfectly to hotels at the luxury end of the market – travellers are drawn to the rich history and heritage of a quintessentially British experience. Combine that with the fact that Britain occupies a vibrant position on the world stage and it’s a winning destination for the luxury traveller.

It is not just London at the forefront of luxury hospitality; across the country you have the best hotels in the world. Coworth Park in Ascot celebrates its 10 year anniversary this year and from the moment it opened became one of the world’s best country house hotels and remains at the top a decade later.

HK: How does The Dorchester differentiate luxury on the London hotel scene?

RW: There are many hotels that claim to provide the best in luxury, whether it’s the biggest pool, or most expensive wine list, but for The Dorchester our definition of luxury is: service. How do you feel when you come to stay with us? How can we go above and beyond what you were expecting? That is what is most important, everything else is just a given, and for us to be world leaders in service really is a testament our talented people.

HK: How has luxury changed since you started in hospitality?

RW: The biggest change has to be the level of competition, especially in London where all the global luxury players want to have a presence. And that’s a good thing. It has kept London’s hospitality scene at the top of its game.

Luxury used to be about the physical elements of a hotel. The décor, the facilities and this has evolved away from the material to the experiential. Personalised service and recognition is more valued. The guest is also more sophisticated and knowledgeable. Search engines allow access to so much information our team members need to stay up to date and have an intimate knowledge of the very best experiences that might appeal to our guests.

We look for ways to surprise and delight our guests with small and meaningful touches. Often, it is the small things that make all the difference.

“Before I started my role at Dorchester Collection I spent ten years at the Four Seasons Resort Hualalai in Hawaii, and prior to this I worked for the company in California and Nevis in the Caribbean.” – Robert Whitfield, Regional Director UK & General Manager of The Dorchester.

HK: How has travel enriched your life and made you into the hotelier you are today?

RW: I have been lucky enough to work in some of the most beautiful places in the world. Before I started my role at Dorchester Collection I spent ten years at the Four Seasons Resort Hualalai in Hawaii, and prior to this I worked for the company in California and Nevis in the Caribbean. Having that experience, learning how other countries approach service and operate day-to-day, has really helped inform my management style here in London. I was able to travel to a wide variety of locations from Bora Bora, to Bali, to Jackson Hole in Wyoming to the snowy peaks of Whistler.

I have developed an appreciation for different cultures and for diversity and the strength that this can bring to a business. It has also told me that service is about humility and caring for others. I am so proud to have worked with some extraordinary people who have shaped my career and taught me so much. Many lessons have come from my bosses, but also from the employees I have worked with.

HK: There has been a huge buzz around the re-launch of The Grill at The Dorchester. Why did you choose to relaunch?

RW: The Grill has been an integral part of The Dorchester since the opening in 1931, in order to keep the restaurant busy you need to ensure its identity and offering is relevant to your guests. We appointed Tom Booton, who happens to be our youngest ever head chef of The Grill, to lead the next chapter of the restaurant, supported by a fantastic team of fresh talent. The idea of creating an experience that would juxtaposition away from people’s  more traditional expectations of The Grill at The Dorchester was exciting and Tom was the perfect catalyst that made this come to life.

Image caption: Head chef of The Grill, Tom Booton and a few of his  special dishes on the new menu

Our aim was to create a more relaxed dining experience for guests through the development of new menus and a series of interior updates. The most prominent interior change is our statement ‘Pudding Bar’, which adds an element of theatre to the dining experience. Guests are invited to dine here for their final course to watch the pastry chefs in action.

HK: How will the newly adapted restaurant embrace the legacy of the 89-year-old hotel while also reflect the future of luxury F&B offerings?

RW: Our rich past matched with our ability to embrace ‘the new’ is deeply rooted in The Dorchester’s culture, and our guests are charmed by that.

At its core, The Dorchester has always been a hotel to celebrate. The new chapter of The Grill is no exception, and Tom’s dishes alone are a reason to come back to visit. Original features of the restaurant have remained, but new elements such as The Grill Bar, with a cocktail menu by award winning senior bartender Lucia Montanelli, and the Pudding Bar concept offer something new.

HK: You have, for the first time, a physical florist boutique within the hotel. Can you tell us more about this project?

RW: The Dorchester has become world-famous for its floral arrangements, all to the credit of our in-house designer florist Philip Hammond and his fantastic team. It is also a place of celebration. Guests come to celebrate, birthdays, anniversaries and all kinds of milestone moments in their lives. Flowers are a wonderful sign of celebration. We wanted to create a physical space where guests and visitors to the hotel could buy flowers and we found the perfect spot at the entrance to The Promenade.

Image caption: Philip Hammond, the Florist at The Dorchester

Image caption: Philip Hammond, the Florist at The Dorchester

We coincided the boutique opening with the launch of ‘The Dorchester Rose’, which is a really beautiful new variety of rose. The rose took seven years to make and was created by Meijer Roses, a family company with a long tradition of creating the highest quality roses who selected The Dorchester to carry the name of this new variety. The rose now fills the entirety of The Promenade and the colour is perfect to complement the interior tones of The Dorchester.

Main image credit: Dorchester Collection