Porter24 leads hotel industry’s digital transformation

800 598 Hamish Kilburn
  • 0

The hotel brand’s digital concierge network expands to 100 hotels across the U.S…

Porter24, an interactive digital concierge and advertising provider, has announced an expansion plan which will allow guests with unprecedented on demand experiences at more than 100 premier hotels, including Hilton and Marriott properties, in Los Angeles, San Francisco, San Diego, Boston, Chicago and most recently New York City.

As guests increasingly expect digital options to elevate their travel experiences, hotels are turning to Porter24’s turnkey solution featuring state-of-the-art touchscreen technology with an easy-to-use content management system in order to meet this demand. The interactive screens provide tourists access to all their tourism needs – from discovering local business deals and eateries to finding the hottest nightlife and greatest attractions – at their fingertips.

“Our digital concierge network addresses the needs of both the consumer and advertiser by targeting travelers upon check-in at their hotel and throughout their stay with curated content that the visitors view as a seamless extension of their hotel’s service,” said Daniel Ramirez, Vice President of Porter24. “Porter24’s unique experience and targeted content provides marketers with a unique opportunity to provide a value-add that consumers want to interact with.”

The screens come in various sizes, between 50 and 65 inches, with custom builds to ensure every display perfectly aligns with each hotels unique personality. Users can also check the weather, track flights, learn more about what’s happening at their hotel and even take a selfie that can be sent directly to social media channels- for those who’d like to boast about their amazing trip to friends.

 

Hamish Kilburn / 23.08.2018

Share

  • 0

Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

Fun fact: I’m a keen cyclist and will happily bore people with copious amounts of cycling chat. My top cycling experience (so far) would have to be riding in the spectacular mountains of Crete.

Work highlights: Charles joined Forum Events in 2022. With a background in publishing, editorial media and events, Charles brings a wealth of experience to his role as Senior Production Manager. Having being involved with SPACE from the outset, he is excited to see the brand grow and develop.

Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

Together these platforms offer a comprehensive 360-degree service encompassing digital media, print publishing, and live events – providing unparalleled value to advertisers, partners, and readers alike.