Holistic hotel design: creating a space to accommodate your guests & Staff

800 533 Hamish Kilburn
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In the constantly evolving landscape of international hotel design, staying relevant and on-trend is somewhat a daily challenge. Simon Mitchell from Action Storage details three key areas where hotels can create timeless look and feel that is flexible to all guests checking in…

In your hotel, when it comes to creating an atmosphere that makes your guests comfortable and the prospect of them returning probable, it’s vital that you invest time and resource in ensuring that those providing them with the service are equally as happy and comfortable in their workspace. Therefore, when designing a hotel that encourages a cohesive and productive environment, building a space for your staff as well as your guests should be at the top of your priority list.

Whether you start off by focusing on one particular area like your hotel’s busy lobby, or you choose to optimise the practicality of the additional facilities in your accommodation first, giving your hotel a functional design overhaul will help highlight all that’s wonderful in your facility.

The lobby

A universal issue for guests and hoteliers alike is check-in and check-out times that don’t align with scattered schedules. For reception desks that aren’t able to stay open 24/7, providing your guests with the option to leave their important possessions in a secure place within the hotel’s premises is a practical solution that ensures security while encouraging an accommodating atmosphere.

By providing durable and secure locker units within a sensible distance from the central reception desk, your guests’ luggage will be easily and efficiently organised in one area. Not only are storage units great for keeping your visitors’ possessions secure, but they can also provide a space for your staff members to keep their own belongings stored safely away.

The additional facilities

For hotels that provide a restaurant, bar or spa experience within their facility, creating a logical layout in a surrounding that, for many, will be unfamiliar to them is crucial if you want the space to be used effectively. Make it easy for your members of staff to provide a fluent and hassle-free service by picking non-slip flooring solutions that make rushing around easy. Additionally, while extravagant ornaments may be beautiful to look at, forcing both your guests and staff to manoeuvre around them not only creates a health and safety risk, but can make your space look small and cluttered as a result.

Next up, you’ll want to keep your customer in mind when it comes to designing the function of your room. Pick warm amber colours and place glistening spotlights above your luxury swimming pool to invite guests into your idyllic spa atmosphere. Not only will these small touches make your guests fall in love with your hotel, but will make your members of staff proud and happy to work where they do.

Image credit: Pexels

The guestrooms

When designing a stylish yet functional hotel room, it’s important to tailor the area your guests are likely to spend most of their time in – the bedroom – to their specific needs. Optimise the room with plenty of built-in storage features so that whether guests are stopping by on a one night business trip or a week-long holiday, they have the options they need to create a home-from-home atmosphere.

While the aesthetic of a space is important, so too is its functionality – so make sure that door frames and the space surrounding the bed are clear enough to allow a cleaning trolley to make its way around. Whether this means rearranging furniture, picking ‘invisible’ storage or knocking down walls to create an open-plan space, a tidy and practical room will make for a happy guest and employee!

As with any business, preparation is key. By planning ahead for 2019’s busy summer season and streamlining your hotel accordingly for both your guests and crucial members of the team, stress will be relieved and an enjoyable hotel atmosphere created. Whether it’s through back-of-house storage techniques or up-to-date hotel rooms, optimising your accommodation for a positive guest experience through various interior adaptations is sure to make a noticeable difference to the way your hotel operates.

Main image credit: Pexels

Hamish Kilburn / 02.01.2019

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Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

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Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher atSPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.
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