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Shangri-La

Shangri-La Jinan

Shangri-La Hotel, Jinan – opening in the heart of ‘Spring City’

405 200 Daniel Fountain

Shangri La Hotels and Resorts announced Shangri-La Hotel, Jinan, its third hotel in Shangdong Province, will soft open on 13 December; considered to be one of the origins of Chinese civilization, Shandong has emerged as one of the biggest industrial producers and among the top manufacturing provinces in China since its storied history began over 5,000 years ago.

Located within Jinan”s central business district, the 20-storey Shangri-La Hotel, Jinan is part of a multi-use complex opening in Q1 of 2018 that will feature an office tower and shopping mall offering guests refreshing and redefined experiences for work and life. Beyond the hotel, guests can explore Jinan”s natural beauty which has earned the city the reputation of a “Spring City”. With no less than 72 artesian springs, the Baotu Spring is revered as the “Number One Spring under the Heaven” and a short walk from Shangri-La Hotel, Jinan.

Other popular attractions nearby include the Five-Dragon Pond, Black Tiger Spring, Daming Lake and shopping at Kuan Hou Li. The Jinan Station and Jinan Yaoqiang International Airport is 20 minutes and 40 minutes away by car respectively.

Known for creating a sense of place, Shangri-La drew design inspiration for the hotel from the Baotou Spring Park to illustrate the times when Jinan city developed around the lake and surrounding gardens, infusing public spaces with a blend of traditional elements and modern Chinese architecture.

A total of 364 rooms and 32 serviced apartments overlook Jinan”s landmark Quancheng Square or the Daming Lake. All guestrooms are adorned with impressions of the lotus flower – the symbolic flower of Jinan – and equipped with an air purification system, complimentary Wi-Fi, a pillow menu, and a deluxe bathroom with luxury amenities. Each apartment is fully furnished with a kitchen.

Colombo - Shangri-La

Shangri-La announces opening date for Colombo hotel

1000 599 Daniel Fountain

Shangri-La Hotels and Resorts has announced that Shangri-La Hotel, Colombo is set to open on 16 November 2017.

The hotel will begin taking bookings from 1 September 2017 for stays from 1 December 2017.

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RELATED LINKS
SHANGRI-LA’S HAMBANTOTA RESORT, SRI LANKA NOW OPEN
AMARI ENTERS SRI LANKA WITH BEACHFRONT RESORT IN GALLE
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Shangri-La Hotel, Colombo will be the second property in Sri Lanka for the luxury Asian hospitality group – joining Shangri-La’s Hambantota Golf Resort & Spa, which opened in June 2016 – and is anticipated to be one of the most prominent hotel launches in Sri Lanka in nearly 30 years.

Sneak Peek: Shangri-La Hotel, Yiwu now open

Sneak Peek: Shangri-La Hotel, Yiwu now open

1000 666 Daniel Fountain

The 362-room Shangri-La Hotel, Yiwu opened on June 24 in the 52-storey, mixed-use Yiwu World Trade Centre, the tallest building in Zhejiang Province. The tower offers commercial space, apartments and shopping, and is located in the city”s business district and is adjacent the Yiwu International Commodity City.

The 362-room Shangri-La Hotel, Yiwu opened on June 24 in the 52-story, mixed-use Yiwu World Trade Centre, the tallest building in Zhejiang Province
The hotel’s design features a sienna and walnut color palette to complement the Dongyang wood-carved screens in the public areas that evoke a sense of place and connection to the culture and history of Zhejiang province. Each guestroom features natural colors and the Chinese rose—the flower of Yiwu—that can be found engraved on wood, in paintings and embossed on panels. Other features include complimentary WiFi, a marble bathroom, an executive desk and large windows.


There are three restaurants and eight private dining rooms; an outdoor terrace is available for alfresco dining. More than 41,700-sq-ft of event space is available, including a grand ballroom than can accommodate 1,000 guests for banquets. The hotel is the first in the city to feature an elevator that is large enough to transport cars directly to the ballroom for car-centric events, according to the company.

The 362-room Shangri-La Hotel, Yiwu opened on June 24 in the 52-story, mixed-use Yiwu World Trade Centre, the tallest building in Zhejiang Province
There also is a spa, gym, indoor heated swimming pool, Jacuzzi, sauna and steam rooms. Shangri-La Hotels and Resorts currently operates some 95 hotels in 22 countries and 73 destinations under the Shangri-La, Kerry, Hotel Jen and Traders brands.

Shangri-La Hambantota Resort

Shangri-La’s Hambantota Resort, Sri Lanka now open

1000 622 Daniel Fountain

Shangri-La’s Hambantota Resort & Spa will open its doors in June 2016, welcoming the first batch of guests throughout the month.

The luxury resort spans 53 hectares, making it the largest resort in Sri Lanka, and boasts 300 spacious rooms, including 21 suites, all surrounded by stunning tropical gardens. It is home to an 18-hole golf course, an expansive spa and an artisan village that celebrates local arts and crafts.

It will feature Shangri-La’s signature CHI, The Spa, as well as a health club, a 30-metre sunset pool and an additional free-form lagoon pool offer recreational opportunities and facilities unparalleled in Sri Lanka.

With the natural beauty surrounding the area, a wedding at Shangri-La’s Hambantota Resort & Spa is the ideal place to tie the knot. In addition to the main ballroom, the resort boasts five conference rooms excellent for conventions and meetings and there are plenty of other activities to keep younger guests happy with a 7-metre high trapeze, a drone flying area, outdoor water park, childrens’ pool and childcare facilities.

Architecture by MICD Associates and TID International. Interiors courtesy of Chao Tse Ann & Partners and HBA

Hotel Jen Kuala Lumpur

Shangri-La announces new Hotel Jen in Kuala Lumpur

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Shangri-La has announced the development of the first Hotel Jen in Kuala Lumpur, Malaysia. Opening in 2019, Hotel Jen Kuala Lumpur is the second Hotel Jen project under development in Malaysia, following the signing of Hotel Jen Kota Kinabalu in Borneo in September 2015.

The announcement was made at a signing ceremony held in Hong Kong to finalise a management agreement between Concorde Arch and Hotel Jen.

Concorde Arch initially acquired the land for building the corporate office; however, the opportunity of venturing towards hospitality became apparent with the advent of millennial travellers seeking more curated lifestyle and leisure accommodation inspired by this growing target market.

The hotel is strategically located in the heart of Kuala Lumpur at the intersection of Jalan Sultan Ismail and Jalan P Ramlee, just 800 metres from the city’s landmark Petronas Twin Towers and 300 metres from the KL Tower.

The property will cater to both business and leisure travellers, being in close proximity to the central business district and Kuala Lumpur City Centre (KLCC), as well as having easy access to some of South East Asia’s largest shopping malls, street markets and a wide range of restaurants and entertainment.

Greg Dogan, president and CEO of Shangri-La, said: “The announcement of Hotel Jen Kuala Lumpur reinforces our interest and expansion in Malaysia, in the country’s capital city, where we will now increase the group’s presence with our third hotel and newest brand Hotel Jen”.

Fresh, friendly and fuss-free, the new brand launched a year ago to cater to a new “Jeneration” of independently minded business and leisure travellers. The brand launched quickly with the first ten Hotel Jen properties opening in major cities in Asia Pacific in under one year, followed by two new developments soon after Hotel Jen’s first anniversary. Shangri-La is targeting fast-track growth of the brand in key cities in Asia.

Shangri-La, Dubai

Shangri-La, Dubai UAE (Patrick Goff)

1000 666 Daniel Fountain

In February 2005 I reported that Shangri-La had signed a lease on the space in then planned Shard, and had already started design work in their Singapore design office. The Shard represented an opportunity for the operator to develop the interiors of the hotel without the constraints had it gone down the route of looking for a conversion of a building or existing hotel to meet Shangri-La standards. The large deluxe guestrooms would be each 42m² and bring a European interpretation of Shangri-La’s Asian style to the city, according to executives.

The building was already being described by Giovanni Angelini, Shangri-La’s then Managing Director, as “iconic”, and provides a dramatic 2nd entry for Shangri-La hotels into the European market, after their recently opened Paris property. The Paris property, I was informed by a Shangri-La executive, had already shaken the Parisian hotel market with its standards , and the expectation was that London’s newest entrant would have a similar impact.

Given that for over 7 years London hotel groups have known that Shangri-La was coming, the expectation was surely that they would start positioning themselves to compete with the fast-growing Asian group. Shangri-La room sizes are regularly matched in European cities only by Rocco Forte Hotels at 42m², and many of London’s latest hotels have used the excuse of high property prices to foist onto the luxury market rooms of 27 or 28m². Is space a luxury? If so if there is no space is your room truly describable as a 5-star room?

Shangri-La, Dubai

If it were only room size that counted than London hotels could rest easy, but it is the quality of design, the quality of fit-out and above all the superb quality of service that will set nerves on edge of existing London operators. Many European hotel operators are about to experience the same impact on their operations that the superior design and service levels of Singapore Airlines or Emirates have had on the operation of European airlines (and the growth of Emirates in particular has been little short of remarkable with Dubai already commissioning a second airport hub to cope whilst London dithers).

Shangri-La are the first of a wave of Asian hoteliers that are moving into the mature Western markets. At the budget end we have seen Malaysian chain Tune moving into compete with Premier Inn, and recent announcements show that much as Intercontinental is developing fast in the Chinese market, so Asian operators are invading its home ground with their own 5 star operations, with more new luxury hotels now under development in 9 Elms, Battersea and in Park Lane.

The hotel in Dubai is one of several in the UAE (staff kept telling me I should go to Shangri-La Abu Dhabi which was “much nicer”) but as an hotel in the Financial Zone of Dubai and with a primarily business audience it seemed appropriate to take a good look at this, one of the first Shangri-La’s outside their home ground. The Shangri-La Dubai is now ten years old and due a major refurbishment in 2014/5, I was told. The design may be slightly dated,but this is only stylistically apparent especially as marble bathrooms with white ceramic and chrome metals never seem to date.

Shangri-La, Dubai

Obviously soft refurbs have taken place over the intervening years but the strength of the original design shows through, and the cosmetic doesn’t impact on the basics such as the size of the rooms (average of 44m²) and the services provided, both physical and human.The original designers also had the sense to use plenty of timber finishes in the design and they have worn well and been well maintained. It is often overlooked how good housekeeping can extend the life of an interior and so contribute to the hotel bottom line.

Olga Polizzi of Forte fame used to tell me she despaired of people in hospitality who never smiled at the guest. “If they don’t like people why be in hospitality” she would say. Shangri-La must use Ken Dodds tickling stick in training as the staff are all smiles in dealing with guests, and at ease talking to them. Their confidence comes not only from training but from a design and build that supports them. This is an hotel on a scale where space enables a relaxed level of service and interaction with the building and guests. Cramped spaces can psychologically raise tensions within guests, working against true relaxation. Space to swing your cat is an essential to any sensible definition of luxury.

Not only is there space within individual bedrooms but also within areas such as the business lounge, the pools (yes pools plural), spa, meeting areas and through to the choice of four food and bar operations. The attitude to serving alcohol in Dubai is an interesting contrast to the experience Hilton inherited at Cape Town’s Hilton. There may be strict laws enforced about drinking alcohol in public (how could anyone prefer it to the delicious camel-milk milkshakes?) but the attitude in the hotel did not appear to be any different to anywhere in Europe.

Shangri-La, Dubai
Maybe this relaxed attitude in this Muslim state reflects the fact that the population of Dubai is apparently nearly 80% ex-pat, and that the operator is an Asian company with their own cultural approach to hospitality. I’m told that only about 5% of the population of Dubai are Emirati.

Quite possibly the overwhelming international architectural styling of Dubai and the nature of business as the major trading post in the Middle East influences this multi-cultural identity – it certainly shows little inheritance of Arab architectural cultural traditions. The operator also offers interesting combinations of international cuisine with restaurants offering Chinese, Vietnamese, Moroccan and an ‘international’ buffet operation. Space for these is created in the mezzanine areas of the reception floors.

Shangri-La, Dubai

Catering training here seems to be well thought out with the ethnic chefs training in the homelands of the cuisine offered. Unless it be an operation like Youngs or Shire Hotels I can’t think of a chain that operates an Anglo-centric design and food operation equivalent. Again like the Shard, the building occupied by Shangri-La Dubai is a multi occupancy building. The hotel has the first 4 floors for its public areas, floors 5 to 8 being offices. There are 62 residential apartments, and 126 serviced apartments (serviced by the hotel) before floor 29 sees the start of the hotel’s 302 bedrooms, which include 1, 2 and 3 bedroom apartments. The upper floors are the the business floors (the Horizon rooms and club) with above them the pool, gym and presidential suite of over 430 square metres.

Good staff training, plentiful staff (and with mostly ex-pats, not cheaply staffed I would think, either)combine with a building selected to fit with Shangri-La’s operational philosophy. The parallels with the intentions stated in press releases for the Shard operation bode well for success in London.

Shangri-La, Dubai

The interior design of the hotel has lasted well, and was quality to start with. London has had an influx of new hotels at this level (the latest Intercontinental Westminster, the ME in the Aldwych for example, but none would seem to match the gerosity of size, nor the guest facilities provided by the Shangri-La. This is old style 5 star luxury – and this is the end of the hospitality market where profit growth is most marked and which has weathered recent economic stroms most effectively.
Space, the last frontier…

From a stay in May 2013. © Words and Pictures Patrick Goff 2013