In Conversation With: Amtico’s hotel specialist, Sarah Thorpe

730 565 Hamish Kilburn
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In Conversation With: Amtico’s hotel specialist, Sarah Thorpe

Covid-19 has presented everyone with new and difficult challenges, but the hotel and hospitality sectors have been particularly hard hit. Sarah Thorpe, one of Amtico’s hotel specialists, sat down with Hotel Designs to talk about some of the hot topics affecting industry designers and specifiers…

Hotel Designs: What are some of the long-lasting effects of Covid-19 on hoteliers and the decisions they make?

Sarah Thrope: Obviously it’s been a tough 12 months for the hotel industry globally, both for small, independent hotel owners and international household name operators. Guest experience has always been paramount, and this is only going to become more of a focus in 2021. Despite the uncertainty, we have seen companies and individuals using this time to renovate and refurbish – much like homeowners!

The decisions owners and operators are having to make are far reaching, with social distancing, hygiene and safety being common topics of conversation. Everything is being reviewed, right down to the choice of surfaces.

HD: Picking up on surfaces, what changes are you seeing there?

ST: Soft, tactile fabrics and furnishings have long been the go-to for hotel designers, as they complement hard surfaces such as marble for a luxurious feel.

However, some of these just are not practical in a world where you’ve got to be able to sanitise everything on a regular basis. Porous natural materials are at risk of damage from harsh cleaning agents, while soft fibrous materials such as carpet attract dust and particles so can be more difficult to keep clean.

Hard floors such as LVT (luxury vinyl tile) allow for a quicker, more straightforward clean, and are durable enough to withstand even chemical cleaning. Choosing LVT with advanced antimicrobial technology provides demonstrable hygiene benefits and provides peace of mind for specifiers.

To help soften the feel, pair LVT with rugs that can easily be moved and sanitised so as not to sacrifice that reassuring home from home feel – after all, no-one wants to stay in a clinical environment!

HD: A visit to a hotel can be seen as a source of escapism, and the various lockdowns mean that long-anticipated stays away will mean so much more to guests. Just how important are interior schemes to enhancing that guest experience?

ST: Whether it’s a business trip, a well-earned weekend break without the kids, or your annual fortnight away, the experience starts from the moment you open that brochure or visit the website. Walking through the doors for the first time and into a homely reception or grand lobby, sets the tone for the stay – those first impressions count!

It’s all about the senses and how they’re stimulated – colour, texture and smell all play their part. Designers are constantly being challenged to come up with new, innovative designs, but these don’t need to break the bank.

Speak to manufacturers and suppliers with in-house teams who can provide support. Amtico has design and CAD specialists who will help with everything from moodboards through to bespoke colours, motifs and layouts. Or try our Designers’ Choice collection of laying patterns which can easily be customised to suit your scheme.

Since you’re here, why not read Amtico’s industry insight on how you can elevate the guest experience with flooring?

HD: Safety in all public spaces is a hot topic. How can flooring choice contribute to achieving safety standards?

ST: Most people associate safety floors with utilitarian back-of-house sheet or rubber flooring and wouldn’t dream of specifying a safety floor for customer-facing areas. The new generation of safety LVT means that means safety doesn’t automatically have to mean sheet. Natural and authentic looking woods and stones allow designers and specifiers to enjoy the best of both worlds – aesthetics and performance.

Amtico’s 36+ safety LVT colourways look just like their standard Signature and Spacia counterparts, so they can easily be used together in schemes. Amtico 36+ provides sustainable slip resistance for the life of the floor, and can even be specified in Parquet, making, it an obvious choice for higher traffic or slip-risk areas such as lobbies, corridors and bathrooms.

HD: What about acoustics?

ST: There’s nothing like waking up refreshed after a great night’s sleep. Yes, a great bed has a lot to do with it, but so does not hearing the guests in the room above you.

By choosing flooring with sound reducing properties, transference between floors can be reduced by anything from 15-20 dB, perfect for bedrooms, corridors and communal areas. Amtico’s integrated acoustic backing allows specifiers to combine ease of cleaning and maintenance with sound reduction properties in a single product. 

HD: Is sustainability still a primary concern for specifiers and hoteliers? How can suppliers help?

ST: Commitment to sustainable practices has been a long-term trend in the hotel industry, and despite the challenges of Covid, continues to be a key consideration.

Transparency about supply chain, product journey and corporate commitments to sustainability are something that specifiers are increasingly looking for. By working with a British manufacturer like Amtico, these questions are easily answered. There are other benefits to ‘Made in Britain’ as well as traceable supply chains. Not least low carbon footprint, short lead times and commitment to manufacturing excellence.

Main image credit: Amtico

Hamish Kilburn / 05.08.2021

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Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

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Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher atSPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.
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