Guest Blog: ‘Suppliers must act as experts within their sectors’

1000 603 Guest Author
  • 1

I never cease to be amazed by the vast breadth of knowledge interior designers need in order to cope with all the different strands that need bringing together to create a successful interior design scheme.

They need to realise a harmonised interior which is above all a desirable destination, uses a refined colour palette, incorporates good proportions, is high on attention to detail and quality, has great style and is entirely practical in terms of the use for which the space is intended. The aim is always to give guests a great experience and ensure they look forward to returning.

But that is just the basics. Beyond that the interior designer has to have all the technical knowledge that goes in to the choice process when selecting individual components which go in to the room. Does the upholstery fabric meet relevant flammability regulations? Will the curtains fade through UV exposure? Will the wallpaper pattern repeat match the wall space available? Is the durability of the carpet suitable for contract use? Is all the electrical equipment suitably certified?

Chelsom - Esprit Cove Lounge

These and many other pieces of expert knowledge need to be at the designer’s fingertips to ensure they design a successful project.

That is where added value can come from the product supply chain who should undoubtedly be experts from within their own fields. At Chelsom, there was a time when our mantra of ‘give the client what they want’ meant exactly that, even if we felt the product designed and selected might not give the long term function or desired effect that was expected. Today we are proud that designers appreciate our expert knowledge and do ask us for advice with lighting issues.

Sometimes saying no is a real positive rather than a negative response because we are anticipating lighting problems which may not be immediately apparent.

Chelsom

For example, an aesthetic design may show a small diameter base on a table lamp to which we will say no as our software confirms it will not pass safety regulations for stability. We will advise that we cannot fit the requested dimmer switch because it is not compatible with the hotel’s existing dimming system. Sorry but we don’t recommend the touch switch you have requested because hotel guests will constantly be phoning the concierge to ask how to switch the lights on.

No you cannot have a one-piece ceiling plate on that chandelier because it needs access panels for maintenance and ventilation for the electronics inside. Rather than the crystals hanging on chains in your lobby visual, we would use delicate fixed rods to prevent the glass work swinging when open doors create a gust of wind.

Of course it is essential that if a manufacturer says something isn’t feasible, they have to propose an acceptable alternative based on their own expert knowledge. The interior designer therefore should always consider that he or she is consistently supported by a massive team of experts who can be trusted to give advice and opinions on the suitability of standard product or custom designs from within their own particular specialised area. Those manufacturers may not understand the whole story but they can certainly give added value in their own field.

For further information or to request a catalogue please contact 01253 831400 or email sales@chelsom.co.uk.

Guest Author / 08.08.2016

Share

  • 1

Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

Fun fact: I’m a keen cyclist and will happily bore people with copious amounts of cycling chat. My top cycling experience (so far) would have to be riding in the spectacular mountains of Crete.

Work highlights: Charles joined Forum Events in 2022. With a background in publishing, editorial media and events, Charles brings a wealth of experience to his role as Senior Production Manager. Having being involved with SPACE from the outset, he is excited to see the brand grow and develop.

Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

Together these platforms offer a comprehensive 360-degree service encompassing digital media, print publishing, and live events – providing unparalleled value to advertisers, partners, and readers alike.