Awards: ‘Best of the Best’ named at 2017 Virtuoso Travel Week

Virtuoso Collection Awards
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International luxury travel network Virtuoso announced the winners of the eagerly awaited 2017 Best of the Best awards at the 29th annual Virtuoso Travel Week.

The 11th annual ceremony celebrated this year’s top 11 hotels and hoteliers before 1,600 of luxury travel’s crème de la crème attending the Hotels & Resorts Dinner. Of particular note, Palazzo Seneca in Italy received the sought-after “Hotel of the Year” honour.

Virtuoso received input from its 800-plus travel agency partners and more than 16,000 professional travel advisors to name the winners in each category, from best dining experience to best wellness program.

Editors of VIRTUOSO LIFE, the network’s multi-award-winning magazine, offered their expert insight and hotel savvy to select the nominees on which the advisors voted. This year’s Best of the Best award recipients will be highlighted in the publication’s September/October.

With a broad-ranging portfolio of more than 1,200 hotels, resorts, villas and private island retreats in over 100 countries, Virtuoso Hotels & Resorts is revered as the industry’s most prestigious hotel program,e. Founded in 1992 with just 20 hotels, Virtuoso Hotels & Resorts is marking its 25th anniversary in 2017, celebrating the remarkable growth, quality and diversity that have become trademarks of the program over the past quarter-century.

2017 Virtuoso Best of the Best categories and winners:

Hotel of the Year: Palazzo Seneca, Norcia, Italy
“The Bianconi family doesn’t just own a lovely hotel. They are beautiful people indeed, who care for others less fortunate, love the land where they were born, and take good care of this land.” – Julia Kostina, Renshaw Travel, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week
Best Achievement in Design
: Six Senses Douro Valley, Lamego, Portugal
“What sets this resort apart is that it retains the charm and beauty of a large country manor set among rolling hills and vineyards. There’s a prevailing sense of quiet, calm and relaxation as soon as you enter.” – Linda Zelisko, Travel Experts, a Virtuoso Agency

Best Dining Experience: La Terrazza – Hotel Eden Rome, Rome, Italy
“Have you ever eaten pasta surrounded by vapored dry ice? It is simply the most innovative dish I have ever seen.” – Jonathan Phillips, Camelback Odyssey Travel, a Virtuoso Agency

Chef Fabio Ciervo in his kitchen

Chef Fabio Ciervo in his kitchen

Best Bar: Bar Hemingway – Ritz Paris, Paris, France
“Walking into Bar Hemingway is like stepping back in time. Head bartender Colin Field is a book of stories. You can sit back, listen and just imagine.” – Liora Manilof, Forest Travel Agency, a Virtuoso Agency

Best Family Programme: The Ritz-Carlton, Naples, Naples, Florida, USA
“They have great options for families to visit local museums, bird sanctuaries, and a special program with a local artisan who leads their glass blowing classes. They really go out of their way to make the experiences as engaging as possible for the kids.” – Nick Cutrone, Vista Travel Consultants, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week

Best Wellness Programme: Canyon Ranch, Tucson, Arizona, USA
“The combination of four areas – physical, emotional, spiritual, and medical – is very unique in the wellness community. Most spas will cover a couple of the areas. Canyon Ranch can do it all. It has a wider range of options for the consumer than any other spa and the quality is outstanding!” – Peggy Purtell, Travel Experts, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week
Best Virtuoso Experience
: Andaz Mayakoba Resort Riviera Maya, Playa del Carmen, Mexico
“From the moment you arrive in the Sanctuary Lounge and make a wish by throwing a little stone in the cenote, you know you are in a special place. Everything in the hotel is an experience so that makes it unique.” – Areli Guzman, Viajes Terranova, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week
Best Virtuoso Newcomer
: Four Seasons Hotel New York Downtown, New York, New York, USA
“The large wrought iron front doors give a luxurious first impression. But the standout feature is the beautiful spiral staircase and long hanging cascading sculpture on the ground level.” – Sylvia Betesh Lebovitch, Ovation Vacations, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week
Sustainable Tourism Leadership
: Cavallo Point – the Lodge at Golden Gate, Sausalito, California, USA
“Sustainable tourism can sometimes lead to unexpected opportunities. It’s a tale of tourism helping transform swords into plowshares.”- Costas Christ, Global Strategist, Sustainability, Virtuoso, of the former military base now transformed into an urban eco-resort

Best of the Best Award Winners Named at Virtuoso Travel Week
Best Virtuoso Hotel Ambassador
: Kees Hogetoorn – Grand Hotel Amsterdam, an Accor Hotel
“I knew nothing about his hotel prior to meeting Kees and he truly allowed the property to come to life. His passion and enthusiasm is unmatched.” – Jessica Renshaw, Renshaw Travel, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week
Hotelier of the Year
: Susanne Hatje – Mandarin Oriental, New York, New York, New York, USA
“There is a peace of mind when I send clients her way because I know they will be taken care of by her amazing team that lead by her example. She makes every client stay memorable. She has an incredible vibrant and energetic personality, always engaging with guests.” – Miriam Omphroy, Forest Travel Agency, a Virtuoso Agency

Best of the Best Award Winners Named at Virtuoso Travel Week

www.virtuoso.com

Daniel Fountain / 22.08.2017

Editor, Hotel Designs

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Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

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Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher atSPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.
Together these platforms offer a comprehensive 360-degree service encompassing digital media, print publishing, and live events – providing unparalleled value to advertisers, partners, and readers alike.