The annual IHG celebration took place in Amsterdam back in December 2013, recognising the best performing hotels across Europe, and the people within the industry for their outstanding performance and contribution to the business and the local community in which they operate. Crowne Plaza London – The City Hotel, Blackfriars, fought off competition from properties across Europe to scoop the Renovation Award. The winning criteria was based on a hotel that has successfully completed a major renovation that includes a significant percentage of guest rooms or a considerable proportion of public areas, carried out between 1 May 2012 and 30 April 2013.
Anthony Worrall, General Manager, of Crowne Plaza London – The City was at the ceremony to accept the award and said: “This award recognises all the hard work and team effort we’ve put in this year. We’re constantly striving to go the extra mile so guests can expect a consistently top notch experience when visiting our hotel and we’ll continue to work together to keep delivering the same experience each year.”
Stephen McCall, COO UK&I and Head of Europe Operations Performance & Support, commented: “We are fully committed to supporting and developing our people; our hotels are only as good as the people working in them. We aim to provide the right environment, support and inspiration they need to fulfil their capability and these awards are a reflection of the fantastic talent we have working in our hotels across Europe.”
