Park Hyatt London River Thames has announced the appointment of Eike Clausen as General Manager – Clausen joins Hyatt with nearly two decades of international luxury hospitality experience, bringing an exceptional track record of operational excellence, commercial leadership and people development…
Throughout his career, Eike Clausen has lived and worked across four continents, eight countries, nine hotels, providing him with a truly global perspective on hospitality that he will be bringing to the hotel.
Prior to joining Park Hyatt London River Thames, Clausen served as Cluster General Manager for Kempinski Palace Portorož, Slovenia, and Kempinski Hotel Adriatic in Savudrija, Croatia. Having spent a large part of his career with Kempinski Hotels, he has held senior leadership positions across Sales and Marketing, Rooms Division and Executive Management before being appointed to his first General Manager role at Kempinski Hotel Aqaba in Jordan.
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- Eike Clausen | Image credit: Park Hyatt London River Thames
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- Image credit: Park Hyatt London River Thames
A graduate of École hôtelière de Lausanne (EHL), Clausen began his hospitality career as a Sales Trainee and hassince built a reputation for delivering exceptional guest experiences while fostering high-performing teams. His leadership philosophy centres on service excellence and innovation, underpinned by a strong focus on commercial performance and operational success.
“I am honoured to join Hyatt and Park Hyatt London River Thames at such an exciting time,” commented Clausen, “The Park Hyatt brand is synonymous with refined luxury and personalised service, and I look forward to working alongside the talented team to continue delivering exceptional experiences for our guests while building on the hotel’s strong reputation in London.”
Beyond hotel operations, Clausen is passionate about developing future hospitality leaders and actively contributes to the industry through guest lecturing at École hôtelière de Lausanne. He is a strong advocate for lifelong learning and believes investing in people is fundamental to long-term success.
Under Clausen’s leadership, Park Hyatt London River Thames will continue to strengthen its position as one of London’s premier luxury destinations, delivering thoughtful, personalised hospitality and memorable experiences for guests from around the world.
Main image credit: Park Hyatt London River Thames
