Opinion: Contractors need to learn that Interior Designers don’t just play with fabrics…

548 450 Katy Phillips
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Nicholas Sunderland, design director of Twos Company Interior Design and NS Interiors, discusses the need to work closely with contractors.

If you are an interior designer reading this you have probably fumed at some point when a contractor comments, “Oh you’re here to do the cushions and curtains!”

For me it was always the end part of the design and with my own contractors on board a project, we would design, adapt and develop as the project grew. My team understood the importance of design and grew to understand the flexibility required as things took shape, and changes were for the best.

We were a team, working together.

Partnering with a clients’ contractor or architect can at times be where resistance is met, and we are seen as interfering. There are always reasons why a structure is designed by the architect in a certain way, and why a contractor wants to do things his way, so I always sit down go through the design and listen, and this is where the education starts, on both sides. Years of experience has taught me that a schedule is the important aspect of a project to the contractor, so agreeing to work to that has always calmed things down. The architect needs more persuading but that builds in time, the correct way is to pick the points you may want to change, to follow your clients’ brief, and discuss with an open mind.

It’s particularly important that all sides work together in a hotel brief as not only time is of the essence, but cost is also a major factor. Finding solutions that can make the contractors’ job easier, taking the headache away from the architect and/or project manager builds confidence, and proves early on that we are more than just soft furnishings, but are here to help.

Regular meetings and discussions giving prior warning of any changes and improvements always, I find, get the contractor on my side to streamline the process and keep on schedule by having them consult me themselves. Asking their advice is important, it shows you value their opinion and knowledge while further building bridges.

At Twos Company we also have architectural interior designers and this is a major advantage to a hotel contractor working to full room GA plans and tight specifications. With clear plans and instruction based first on the Architects drawing, if any and additional input on the design provides clear instructions for the initial construction. This way the overall design takes shape easily and without a hitch.

Cushions and curtains? Well that comes later…

Katy Phillips / 20.03.2018

Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand. During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.

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Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

Workhighlights: Successfully coordinating events from planning through to delivery and seeing everything come together on the day.

Fun fact: I’m a keen cyclist and will happily bore people with copious amounts of cycling chat. My top cycling experience (so far) would have to be riding in the spectacular mountains of Crete.

Work highlights: Charles joined Forum Events in 2022. With a background in publishing, editorial media and events, Charles brings a wealth of experience to his role as Senior Production Manager. Having being involved with SPACE from the outset, he is excited to see the brand grow and develop.

Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

Together these platforms offer a comprehensive 360-degree service encompassing digital media, print publishing, and live events – providing unparalleled value to advertisers, partners, and readers alike.