New passenger facility opens at Gatwick Airport’s North Terminal

150 150 Daniel Fountain
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Building on the success of their lounges at Gatwick Airport’s South Terminal and Stansted airport, award-winning airport hospitality specialist No.1 Traveller has launched a ‘super-lounge’ at Gatwick Airport’s North Terminal. Opened during May 2011, ‘No.1 Gatwick’ is located airside and offers a broad and innovative range of facilities for departing and transferring passengers, including:• Lounge, with: a complimentary bistro-style menu, and fully-tended bar, mini-cinema, family room, games rooms and free Wi-Fi throughout the lounge.
• Travel Spa, with shower suites and a range of salon and spa services, including: manicure, pedicure, massage, facials and hairdressing.
• Business centre, with individual computer stations, email, printing and fax facilities, self-service refreshments and private meeting rooms, which can also be booked separately.

The new No.1 Traveller lounge also offers a wide range of entertainment options including a mini-cinema, a games room, indoor garden and children’s play area. Guests can take advantage of the new Travel Spa* – a first for Gatwick airport – or the stand-alone business centre. Additionally, guests can enjoy a range of complimentary services including foreign currency delivered to the lounge, travel insurance that can be booked online within the lounge or access to a personal shopping service from World Duty Free.

For a fee No.1 Gatwick can be accessed by any passenger departing from the North Terminal, giving travellers an opportunity to ‘upgrade’ their journey ahead of holidays or business meetings. The lounge will be the company’s fourth in the UK, with lounges already operating in Stansted and Gatwick South.

The travel spa has been designed and developed in conjunction with Debi Green, formerly Group Spa Director of The Sanctuary, and will include a range of products from some of the world’s leading beauty therapy brands.

Phil Cameron, Founder and CEO of No.1 Traveller, commented: “We’re delighted to be opening a new, world-class lounge at Gatwick, which will change the pre-flight offer for over seven million passengers. We’re bringing passengers more choice than ever before, so that spending time at the airport can become another memorable part of their journey.”

Robin Longden, Gatwick Airport’s Chief Commercial Officer, said: “At Gatwick, we want our passengers to feel as if their holiday starts right here at the airport and not at the point at which they reach their chosen holiday destination. Our £1billion investment programme is geared towards making the passenger experience more pleasant and enjoyable – providing better, speedier check-in products, shorter queues at security and delivering more modern, spacious departure lounge areas. The new No.1 Traveller lounge in Gatwick’s North Terminal will complement the improvements being delivered across the entire airport.”

*The travel spa will offer services including hairdressing, massage, manicures and showering facilities

Daniel Fountain / 13.06.2011

Editor, Hotel Designs

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Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

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Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
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Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
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