Focus Hotels Seals Franchise Coup for Rescued Heathrow Property

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Focus Hotels is delighted to announce the opening of the DoubleTree by Hilton London Heathrow Airport, formerly known as the Ramada Hotel Heathrow, following the successful conclusion of a franchise license agreement with the subsidiary of Hilton Worldwide. Focus Hotels rescued the hotel, along with sister property the Ramada Hotel Bristol, from administration in October 2011 – saving a total of 170 jobs in the process. In the space of just nine months under Focus Hotels’ management, the Ramada Heathrow Hotel saw total revenues for the first six months of 2012 rise 29 per cent year on year. Having transformed the hotel’s performance, Focus Hotels has now secured its future by completing this franchise deal with one of the world’s biggest hotel brands. Focus Hotels’ CEO, Peter Cashman said:
“This exceptional turnaround is a testimony to Focus Hotels’ expertise and management style. Although it had not been performing to expectation since opening three years ago, there has been no special investment in the property since we took over its management. We simply repositioned the hotel to make it more competitive in the Heathrow Airport market; established a new on-site sales and yield team, led by locally-recruited yield and sales managers; and then provided ongoing close support and guidance to the hotel management team, who were then quickly able to transform the property’s performance.”

This latest success story follows hot on the heels of last year’s major franchise deal with Accor, for 10 Focus Hotels-managed properties. According to CEO Peter Cashman, Focus Hotels continues to actively seek other opportunities to bring its hugely successful management style to underperforming properties.

Daniel Fountain / 11.08.2012

Editor, Hotel Designs

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Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

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Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher atSPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.
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