Geberit launches Hotel Guest Experience Report

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730 565 Hamish Kilburn
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Geberit launches Hotel Guest Experience Report

Bathroom designer and manufacturer, Geberit, has launched a Hotel Guest Experience book in collaboration with some of the UK’s leading architects and design experts…

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The exclusive publication examines what the future may hold for hotel guest experience, exploring the challenges facing future design in the wake of Covid-19 and the complex changing needs of the modern guest.

The report features contributions from writers, architects and leading experts across areas including hygiene, sustainability and design.

Industry-recognised expert in the field of biophilic design, Oliver Heath, shines a spotlight on the importance of designing for the senses, focusing on a human-centred approach to hotel design and examining how hotels can help guests experience a better state of physical and mental state of wellbeing during their stay.

Dexter Moren, partner at Dexter Moran Associates, looks at how hygiene can be optimised throughout hotels in a post-Covid world. The report also looks at sustainability, with Juliet Kinsman, founder of BOUTECO and respected sustainable luxury travel writer, exploring the role of sustainability in a hotel’s story, and what strategies can help hotels reduce energy, conserve water and minimise waste. Tanya Griffiths, chartered architect at Kay Elliot, considers the growing demand for hotels to offer a diverse and personalised experience, and offers readers some solutions to successfully achieve a mixed-use design. 

Sophie Weston, channel marketing manager at Geberit UK, said: “Geberit’s Guest Experience Hotel report will provide some thought for hotels on what the future may look like and insight into the key challenges facing hotels today.

“We’ve produced this in collaboration with some of the most well-renowned individuals in their respective fields. We want to support hotels and help them navigate these uncertain times – we explore how intelligent analysis, creative design and clever specification can meet the changing needs of their customers. We’ve produced this in collaboration with some of the most well-renowned individuals in their respective fields.”

Ruth Slavid, architectural writer, editor and author of nine books, provides the foreword to the report. She says: “We know that hotels will undoubtedly have to change. The unimaginative operator may slosh around some sanitiser and encase a few things in plastic. But those who succeed will do so through intelligent analysis, creative design, clever specification and a real understanding of what tomorrow’s customer needs and wants. This book will be a valuable resource for hotels looking for expertise and insight into future needs.”  

Geberit is one of our Recommended Suppliers and regularly features in our Supplier News section of the website. If you are interested in becoming one of our recommended suppliers, please email Katy Phillips.

Main image credit: Geberit

Hamish Kilburn / 11.02.2021

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Work highlights: Charles joined Forum Events in 2022. With a background in publishing, editorial media and events, Charles brings a wealth of experience to his role as Senior Production Manager. Having being involved with SPACE from the outset, he is excited to see the brand grow and develop.

Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

Fun fact: Katy has spent years perfecting all kinds of accents and loves a good impersonation!

Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

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