Thomas Krooswijk appointed GM by Four Seasons in Istanbul

Born in France and raised across Africa and the Middle East, Thomas Krooswijk brings a globally informed, people-first approach to hospitality, underpinned by cultural sensitivity and a steadfast commitment to excellence. His Four Seasons career began in 2001 at The Pierre, New York (formerly a Four Seasons hotel), where an early grounding in food and beverage laid the foundations for his meticulous attention to detail, guest-centric mindset and understanding of how meaningful experiences are crafted.

Image credit: Four Seasons Hotel Istanbul at the Bosphorus

Over the past two decades, Thomas has held senior leadership positions across the Four Seasons portfolio, including Director of Food & Beverage at Beverly Wilshire, A Four Seasons Hotel, Los Angeles; Hotel Manager at Four Seasons Hotel Toronto and Four Seasons Hotel Amman; and most recently, General Manager of Four Seasons Resort Marrakech.

He now assumes leadership of Istanbul’s two landmark Four Seasons properties, overseeing the stewardship of hotels that sit at the intersection of history, culture and contemporary luxury. From the waterfront presence of Four Seasons Hotel Bosphorus to the storied architecture of Four Seasons Hotel Sultanahmet, both properties will continue to evolve under his direction – balancing heritage with a modern sensibility and an uncompromising focus on guest experience.

Image credit: Four Seasons Hotel Istanbul at Sultanahmet

Commenting on his appointment, Thomas said: “Istanbul captivates from the very first moment – vibrant, layered, and alive. For centuries, it has brought cultures together and continues to inspire. Our mission is to capture this essence and blend it with thoughtful design, distinctive experiences, and genuine human connection. We want every guest to feel perfectly cared for and part of the city’s timeless story.”

Recognised for his inclusive and empathetic leadership style, Thomas champions creativity, collaboration and a detail-driven approach to service. His international background enables him to cultivate strong relationships with guests, partners and teams alike.

Under his leadership, Four Seasons Hotels Istanbul will continue to advance a service philosophy defined by authenticity, excellence and a deeply human approach to luxury hospitality.

Main image credit: Four Seasons Hotels and Resorts