Westin Hotels & Resorts Unveils New Nature-Inspired Public Space Concept

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Westin Hotels & Resorts announces that it is applying its industry leading, design-driven approach to the new public space design, allowing travellers to stay balanced, refreshed and connected on the road. Designed with guests’ well-being in mind, the new lobby concept serves as a modern-day oasis for today’s demanding travellers by incorporating natural design elements, flexible and functional zoning and conveniently-located retail and grab & go areas. Westin’s new public space concept is currently on display at Westin Gaslamp Quarter in San Diego and will continue to roll out at participating properties worldwide throughout 2013. Five additional hotels are slated to feature the new concept this year including Westin Indianapolis, Westin Boston Waterfront, Westin Birmingham, Westin Georgetown and Westin Bethesda.Vertical Gardens Offer a Breath of Fresh Air

The Vertical Garden is a unique focal element of the new Westin lobby concept and was designed not only to improve indoor air quality, but also to create a calming, more natural environment. Although vertical gardens exist in other boutique hotel properties, Westin is the first global brand to incorporate these structures in the lobby space throughout its global portfolio. The brand’s in-house design team, led by Erin Hoover, Vice President of Design, was inspired by research conducted by NASA scientists who discovered that growing plants indoors relieves stress while also helping to clean the air. The design team was also motivated by multiple studies of biophilia which indicate that the integration of nature into design results in a range of health benefits, including lower blood pressure, enhanced mental stamina and elevated moods. As the first international hotel brand to go smoke-free in 2006, Westin decided to partner with Ambius, the premier global interior landscaping provider, to create these “living walls” that function operationally in the hospitality environment and further the brand’s commitment to ensuring that guests leave feeling better than when they arrived.

Ranging from 100 to 300 square feet, each Vertical Garden is custom-designed and integrates wall-mounted plant modules with infill panels of unique textured materials inspired by the interior architecture and the location’s regional identity. Experts from Ambius work with Westin’s Brand Design Team and the individual properties to determine which plants are best suited for their lobby space, depending on the amount of natural and artificial light, as well as the location’s natural climate. These range from low- and mid-light plants including Variegated Philodendron, Golden Pothos and Dallas Ferns, to high-light plants such as English Ivy and the Purple Waffle Plant, all selected by the design team for their detoxifying, high-oxygen producing properties that improve overall air quality. Some of the systems are also designed with a UV filter, allowing for the use of grey water and therefore providing an even further positive impact to the environment over the life-span of the Vertical Garden.

Sensory Welcome = Energizing Haven

Upon arrival in the new lobbies, guests are transported from the everyday and are greeted with a unique balance of calm and energy, beginning with a more customized experience at the new Westin check-in pods. These free-standing structures replace the outdated hotel check-in desk and are ergonomically designed with work surfaces at optimum heights and a more spacious, personal guest interaction area. Westin’s signature white tea scent, combined with custom music, calming tonal colours and soft, atmospheric lighting creates a fresh and soothing ambiance. A new back-lit feature wall, on display behind the check-in
pods, was created by transferring one of Westin’s 28 X-ray nature images onto a solid core material, creating soft visual texture and subtle movement. This new relaxing arrival zone allows travellers to let go of their stress and enter an inviting, uplifting space that helps them stay balanced, refreshed and ready to achieve.

Re-Imagined Zoning Creates Opportunities for Working and Playing Well

Whether enjoying downtime with friends and family or conducting an impromptu meeting with colleagues, Westin’s new lobby concept provides guests opportunities to both work and play well through new zoning. The Dock is an active, adaptive space ideal for meetings, browsing the internet or engaging in conversation. Consisting of meeting tables designed with connectivity in mind, The Dock features conveniently located power outlets, integrated lighting and easy access to computers and printers. Thoughtfully designed seating zones have also been created to meet the needs of modern travellers, with power panels built into side tables for easy accessibility. Flexible spaces can easily transform in order to accommodate varying levels of interaction and intimacy, from semi-private meetings to casual gatherings with friends. New acoustic and architectural screens have also been added to improve sound control and help create a more intimate setting.

Grab & Go Café and Westin Retail Store Create Natural Flow of Activity

Conveniently located in the Westin lobby adjacent to the new seating zones, the Westin Grab & Go Café and the signature Westin retail store make it easy for guests to grab a quick bite or finish up their last-minute shopping. The Westin Grab & Go Café will vary at each
property, ranging from an enclosed café space with a heavenly sky light and a central communal table to a transitional café/bar experience that adjusts to a lively, engaging lobby bar experience in the evening. Taking a page from its sister brand W Hotels & Resorts, credited for innovating the hotel retail experience, Westin will also debut a signature retail store, offering a curated selection of Westin innovations, including Heavenly® bedding, bath products and white tea scented products for the home.

Source: Starwood Hotels & Resorts Worldwide, Inc.

Daniel Fountain / 18.08.2012

Editor, Hotel Designs

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Fun fact: I’m usually the person friends rely on to organise trips, schedules, and group plans.

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Fun fact: People tell Sienna she gives off Bridget Jones vibes, and she loves to bake, always making sure there are shortbreads floating around the office

Work highlights: Sienna joined Forum Events & Media Group while studying Communications and Media, starting in the sales team where she managed and helped launch the first the PA Life Leading Venues of London SHOWCASE, where she built relationships with luxury venues across the capital. Drawn to the stories behind these spaces, she naturally transitioned into the editorial team, creating social media and editorial content. Upon graduating in June 2026, she is excited to be joining as Assistant Editor for Hotel Designs and SPACE.

Fun fact: When not working, Jess can usually be found tending to her kitchen garden in the Sussex countryside or foraging for herbs in the nearby woods. A keen grower, she recently studied a RHS Level 2 Diploma in the Principles of Horticulture during her spare time.

Work highlights: Jess joined SPACE magazine in 2022 and has since progressed from Assistant Editor to Editor. During this time, she has worked across many aspects of the publication – from shaping editorial strategy and overseeing operations to contributing to art direction and representing the brand on stage at industry events including Surface Design Show and WOW!house.

Alongside her role at SPACE, Jess has built a creative career spanning the arts, culture, design and travel sectors. Prior to joining the magazine, she spent more than a decade in the commercial art industry, in artist liaison, gallery management, and curating collections for the hospitality sector across hotels and cruise ships. During this time, she also worked on freelance projects as a writer, photographer, and creative content producer.
 
Jess studied photojournalism at London College of Communication and the Danish School of Media and Journalism and holds a first-class BA (Hons) in Culture, Criticism and Curation from Central Saint Martins.

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Work highlights: Katy has been with Hotel Designs since the beginning, way back in 2015 when Forum Events & Media Group acquired the brand.

During this time, she has fostered many meaningful relationships with clients from across the hospitality spectrum, as well as playing a pivotal role in the launch of The Brit List Awards, Hotel Designs MEET UPs, client-led roundtables and panel talks, brand and website redesigns, HD Wellness Sets, DESIGN POD podcast, Hotel Designs LIVE panel talk series, Accessible Design Talks and more. Katy is always on the lookout for the next opportunity to help grow the Hotel Designs brand even further.
 
Most recently Katy has stepped in to the role of Publisher at SPACE magazine, the printed bi-monthly publication focused on hotel design, architecture, and development.

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