Independent Hotel Show launches its 2024 seminar programme

This year’s Independent Hotel Show promises a diverse array of sessions designed to provide independent hoteliers with actionable insights, innovative tools, and effective strategies to navigate the ever-evolving hospitality industry…

The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, is set to host an engaging seminar programme on 15-16 October at Olympia London.

The Hotel Business Stage will feature thought-provoking discussions on key industry trends. Philippa Wagner, Founder of PeoplePlacesSpaces, will kick things off by examining the travel preferences of different generations, shedding light on how hoteliers can tailor their services to meet diverse audience needs.

Adam Buckmaster and Gwénaël Merlin from eviivo will then delve into the time-saving potential of technology, sharing practical advice on how to streamline hospitality operations.

“I can’t wait to attend the Independent Hotel Show, meet new and existing suppliers and partners of our industry, hear fantastic hospitality debates and talks, catch up with industry colleagues and hopefully build some new relationships,” commented Sam Goss, General Manager at The Castle Hotel.

The stage will also host the Power Hour series, where experts like Harry Fielder, CEO of Umi, will address pressing issues such as internet fraud and social media best practices. A highlight of the day will be the live Q&A session with UKHospitality’s CEO, Kate Nicholls OBE, who will provide critical insights into the latest government updates affecting the industry.

Hospitality leaders including Charlotte Evans, Group Publishing Director at Condé Nast Johansens, James O’Donnell, Head of Commercial Development at Matfen Hall Country Hotel, Laura Sharpe, Director of Operations at Firmdale Hotels and Simon Numphud, Managing Director of AA Media, will be delving into the topic of industry accreditations and how necessary they are to the success of a hotel.

Numphud commented: “The Independent Hotel Show is a well-established date in the hospitality calendar and well attended by so many in the independent hotel sector. It is always really rewarding to be part of the speaker line up, share and discuss trends and topics that are of interest to independent hotels.”

The day will conclude with the Independent Hotel Show Awards, in partnership with Preferred Hotels & Resorts, celebrating the achievements of independently spirited hoteliers, hospitality rising stars and trail-blazing design studios.

On the Innovation Stage, sponsored by Guestline and MEWS, designed by Design Command, the focus will be on forward-thinking strategies and emerging trends. Michal Rao from STR will provide an exclusive analysis of the current UK hotel market, offering attendees a comprehensive overview of industry performance.

Sustainability will take centre stage in a panel discussion led by Felicity Cousins of Sustainable Hotel News, where experts including Kai Parfitt, ESG Manager at The Athenaeum and ESG consultant Sarah Duncan will explore practical solutions for making sustainability work in hospitality.

Melanie Rozencwajg, Founder & CEO of DataThinkLab and Nathalie Rozencwajg, Founder & Director of NAME architecture, will be using the show’s theme of ‘Beyond the hustle and bustle’ as a lens through which to discuss intelligent design solutions.

Rozencwajg commented: “As a data analyst, I’m excited to explore what online reviews reveal about ‘escapism’ from both qualitative and quantitative perspectives. These reviews provide unique insights into how people experience escapism in the hotel landscape. Our session is crucial because hotels and brands are just beginning to fully grasp the power of analysing customer reviews to enhance their offerings. Guest feedback is invaluable, and online reviews offer rich data that helps us deeply understand guest experiences and desires, especially around key trends like escapism. With today’s digital tools, we can better meet guest needs and create personalised experiences, making this the ideal time to leverage these insights.”

Later sessions will explore topics such as the power of promotions and how to effectively integrate technology to enhance guest experiences, with insights from industry leaders including Eljesa Saciri of Zetter Townhouse Marylebone and Emanuela Da Ros of The Landmark London.

The Social Business Space, sponsored by HotelPartner, designed by Anya Brakha Interiors, will offer hands-on, interactive sessions aimed at enhancing inclusivity and technological integration within hotels. Be Inclusive Hospitality’s Jade McKenzie and Lorraine Copes will lead a workshop on Equity, Diversity, and Inclusion (EDI), emphasising the importance of these principles in creating welcoming environments for all guests.

Additionally, live podcast recordings will delve into crucial topics like optimising technology in hotels and aligning marketing strategies with current trends. Hosted by Ryan Haynes of the Travel Market Life podcast, these sessions will feature hoteliers including Nick Pilbeam of Point A Hotels, Jonny Siberry of Sarova Hotels and David Ohandjanian of Up Hotel.

Haynes commented: “Following our well-attended set of panels last year on the Social Business Space, we’re really looking forward to bringing to life pertinent topics through interactive discussions. We’ve lined up a mix of hotelier and domain experts to really explore subjects and highlight the opportunities available to hotel businesses, giving hoteliers the chance to share their challenges and walk away armed with knowledge and ideas to implement into their business”.

To discover more about the 2024 seminar programme, and to register for your complimentary trade ticket, visit independenthotelshow.co.uk.